Inside Sales Representative

Job not on LinkedIn

🔥 2 hours ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smiths Group plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1851

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

📋 Description

• Deliver high standards of internal sales execution • Provide advanced support, mentorship, and coordination across sales, engineering, and commercial teams • Identify cross-sell and up-sell opportunities based on customer requirements • Train and support onboarding of new entry-level Internal Sales employees and manage completion of the skills matrix • Coordinate discount approvals using the DOA process • Generate iProjects as communication tools between Engineering, Sales, and Aftermarkets for every product • Respond to Orderbook management requests to amend orders in the ERP system and provide appropriate customer feedback • Conduct contract reviews for standard Aftermarket and First Fit orders according to contract review policies • Keep external salespeople informed about customer activities • Support RMA, CMR (credit), and DMR (debit) requests and related root-cause investigations

🎯 Requirements

• High school diploma or equivalent required • Associate degree or 5 years relevant experience • Minimum 4 years of customer service experience • Effective interpersonal and communication skills, verbal and written • Experience communicating with customers through multiple channels, including Teams, phone, and email • Accurate customer order data entry skills • Self-starter, highly motivated, and able to achieve results with minimal direct supervision • Computer literate with good working knowledge of Microsoft Office suite and ERP systems • Experience working with a diverse group and a global company is a plus • Ability to work effectively in a team-oriented environment

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