Manager – Strategic Account Manager

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Cencora

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Consult with customers to create profitable business strategies based on their vision, goals, results, programs, and services • Organize timely RFP processes for effective contract renewals • Generate customer interest through solution selling and communicate value propositions • Resolve customer issues, identify root causes, and prevent recurrence • Partner with segment sales directors and account managers to develop regional chains • Develop and implement strategic sales and marketing plans for national and regional business goals • Review market analysis to determine customer needs and pricing schedules • Analyze customer ownership, affiliations, market share, growth opportunities, changing requirements, and competitor capabilities • Communicate strategies internally through verbal discussions and written business plans • Represent Cencora at trade association meetings • Deliver sales presentations to key customers • Provide Corporate with industry knowledge, feedback, and recommendations on programs, policies, products, and prices • Maintain customer relationships and pursue new and increased business opportunities • Monitor and analyze profitability and regional chain sales data • Develop and implement strategies to sustain sales growth • Perform related duties as assigned

🎯 Requirements

• Four-year bachelor's degree in business administration, accountancy, sales, marketing, computer sciences, or similar field • Normally requires 3–5 years of directly related and progressively responsible experience, preferably in healthcare • Working knowledge of pharmaceutical distribution, emphasizing segment sales • Thorough knowledge of ABC products, programs, and services • Working knowledge of sales management, sales planning, goal setting, strategic selling, and consultative selling techniques • Effective oral and written communication skills • Strong interpersonal skills and ability to develop cooperative working and business relationships • Strong presentation skills and ability to train others • Ability to interpret chain-sales financial data and develop strategies for identified financial issues • Ability to interpret industry trends and competitive information and develop strategies for marketplace changes • Strong analytical and mathematical skills • Strong creativity skills; focused and disciplined • Good understanding of Customer Value Chain • Working knowledge of computers and company systems and programs • Willingness to work extended hours as needed to meet sales objectives • Willingness to travel extensively

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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