Senior Digitally Enabled Operations Product Manager

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚡️ Product Operations

👻 Ghost score 10%

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CenExel

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

CenExel is a U. S. -based clinical research site network operating multiple Centers of Excellence nationwide that run and support clinical trials to advance new therapies. The company partners with life science and pharmaceutical sponsors to manage participant recruitment, trial operations, and data collection, emphasizing patient experience, quality, and scientific rigor. CenExel also offers a mobile app to connect patients with trials and participates in multisite research collaborations to accelerate drug development.

📋 Description

• Lead capabilities that help research sites operate efficiently and consistently • Shape PulseOps into an operating platform integrated with patient recruitment and designed around site-team needs • Build partnerships with site and Operations leaders • Translate requests into business and user needs; prioritize and explain product decisions and tradeoffs • Determine workflow standardization, configuration needs, and reusable site capabilities • Ensure seamless transition of data and workflows from patient recruitment into site operations • Partner with Operations on capability-gap assessments, site readiness, validation, rollout, adoption, and business outcomes • Increase demand for PulseOps by improving existing systems and demonstrating measurable value • Own the roadmap across workflows, packaged systems, integrations, data, automation, and AI • Develop PulseOps as a differentiated business asset strengthening CenExel as an integrated research network • Support adherence to clinical research regulations, best practices, protocols, and company policies • Perform other duties and responsibilities as assigned

🎯 Requirements

• Bachelor’s degree in business, operations, information systems, engineering, healthcare administration, or a related field—or an equivalent combination of education and relevant experience • Product leadership experience in workflow-intensive or operationally complex environments • Strong ability to build trust, influence decisions, and balance enterprise priorities with site-level needs • Demonstrated experience translating operational challenges into scalable product capabilities • Experience leading cross-functional initiatives involving technology, operations, integrations, data, and organizational change • Sound judgment, clear communication, and confidence to challenge requests constructively • Experience in healthcare, manufacturing, laboratory operations, logistics, workforce management, capacity or scheduling platforms, enterprise workflow or ERP products, or other operational environments • Lean, Six Sigma, or continuous-improvement experience is helpful but not required • Adherence to FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), standard operating procedures, site working practices, protocols, and company guidelines and policies • Ability to work in an indoor office environment • Essential physical requirements: sitting, typing, standing, and walking • Lightly active position; occasional lifting of up to 20 pounds • Reporting to work as scheduled is essential

🏖️ Benefits

• Health Insurance • Dental insurance • Vision insurance • Long-term disability (LTD) • Short-term disability (STD) • Life insurance • 401(k) • Generous benefits package for full-time employees after 30 days of employment • Teamwork, positive leadership, and optimal work-life balance • Occasional travel