Care Coordinator II

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Support care management activities and assigned member teams to ensure provider-delivered services, continuity of care, and member satisfaction • Conduct member outreach by telephone or home visits • Document care and service plans, activities, member needs, and records • Engage members to discuss care plans, next steps, resources, questions, concerns, and ongoing education • Coordinate care activities with healthcare and community providers, partners, members, caregivers, care managers, and practitioners • Support member and provider inquiries, requests, and concerns related to care plans and services • Support service assessments and screenings and document members’ care needs • Maintain and distribute member records in accordance with state and regulatory requirements • Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers • Provide education about available benefits and resources • Perform other assigned duties and comply with all policies and standards

🎯 Requirements

• High School diploma or GED required • 1–2 years of related experience required • Must reside in Indiana • Must be able to work Eastern Time business hours • Ability to support Monday–Friday, 8:00 a.m.–5:00 p.m. schedule • Ability to conduct telephonic outreach and home visits • Ability to document member care needs and maintain records in accordance with state and regulatory requirements • Ability to identify needs and make appropriate referrals • Compliance with policies, contractual requirements, regulatory guidelines, and standards

🏖️ Benefits

• Competitive pay • Health insurance • 401K and stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Total compensation may also include additional forms of incentives