Director, Business Operations

🔥 3 minutes ago

🐊 Florida, Kentucky, +3 more states – Remote

🐊 Florida – Remote 🐎 Kentucky – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🍑 Georgia – Remote

💵 $107.7k - $199.3k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Provide direction and oversight for Enterprise Business Operations functions • Develop workforce strategy to attract, retain, and develop talent • Collaborate with stakeholders to address dependencies across the business operations ecosystem • Drive adherence to service levels and compliance metrics and standards • Lead change supporting growth, business improvement, and transformation • Develop relationships with health plans, business units, IT partners, and regulators • Direct membership-related initiatives from business need identification through ROI assessment • Facilitate design, development, and implementation of business operations policies and procedures • Use data, technology, and innovation to drive continuous improvement and resolve operational issues • Serve as an escalation point to minimize provider and member impact • Perform other duties as assigned

🎯 Requirements

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future • Bachelor’s degree required or equivalent related experience • 7+ years of operations management required • Experience leading large-scale efforts involving change, implementation, digital/technology, or financial management through data analysis and insights required • Ability to travel up to 25% • 5+ years of healthcare experience in multiple areas of operations preferred • Project Management Professional Certificate (PMP) preferred • Lean Six Sigma Certification preferred • Compliance with all policies and standards

🏖️ Benefits

• Competitive pay • Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity

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