LTSS Service Care Coordinator

Job not on LinkedIn

🔥 5 minutes ago

🤠 Texas – Remote

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💵 $22 - $38 / hour

⏰ Full Time

🟢 Junior

👻 Ghost score 0%

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Assist in developing, assessing, and coordinating holistic care management activities • Develop or assist with developing personalized service care plans for long-term care members • Educate members and families/caregivers on available services and benefits • Evaluate member needs and available resources; recommend or facilitate plans for the best outcome • Develop ongoing long-term care plans and identify providers, specialists, and community resources • Coordinate between members/families/caregivers and care provider teams to ensure services are accessible • Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs • Monitor care plans, member status, and outcomes; recommend updates based on member needs • Interact with long-term care healthcare providers and partners • Collect, document, and maintain member information and care management activities for regulatory compliance • May perform on-site visits to assess member needs and collaborate with providers or resources • Facilitate education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits • Provide leadership feedback on opportunities to improve quality of care and service delivery • Comply with all policies and standards; perform other duties as assigned

🎯 Requirements

• Bachelor's degree and 1 year of related experience OR equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position • Proficiency with Microsoft Office Suite, including Excel, OneNote, PowerPoint, and Outlook • Strong problem-solving, organization, time management, and verbal communication skills • Ability to adapt quickly to changing priorities while maintaining flexibility, accuracy, and professionalism • Comfort working in a 100% inbound phone-based environment with high daily call volume • For Superior Health Plan Only: Direct experience working with individuals who have disabilities and/or vulnerable populations with chronic or complex conditions, including children and young adults within three of the last five years • Availability to work Monday–Friday, 9:30 a.m.–6:00 p.m. CST • Occasional weekend training may be required • Availability to work holidays as business needs dictate

🏖️ Benefits

• Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off • Paid holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity

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