LTSS Service Care Manager

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $27 - $48 / hour

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Assist in developing, assessing, and coordinating holistic care management activities for long-term care members • Develop or assist with personalized service care plans and educate members and families/caregivers on available services and benefits • Evaluate member needs and available resources and recommend or facilitate plans for optimal outcomes • Develop ongoing long-term care plans and identify providers, specialists, and community resources • Coordinate between members/families/caregivers and care provider teams to ensure services are accessible • Provide resource support for employment, housing, participant direction, independent living, justice, foster care, and other needs • Monitor care plans, member status, and outcomes and recommend updates based on identified needs • Interact with long-term care healthcare providers and partners • Collect, document, and maintain member information and care management activities for regulatory compliance • Perform home and other site visits to assess member needs and collaborate with providers and partners • Provide or facilitate education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits • Provide leadership feedback on opportunities to improve quality of care and service delivery • Perform other assigned duties and comply with policies and standards

🎯 Requirements

• Must reside in Orange or Seminole County, Florida • Field-based role • Bilingual in Spanish • Technologically savvy • Excellent communication and customer service skills • Long-term care expertise • Independent and autonomous work capability • Team-player capability • Knowledge of community-based resources and referrals • Problem-solving skills • Experience with assessments and care planning • Bachelor's degree and 2–4 years of related experience; or • Bachelor's degree in health, human, social work, or education services with one or more years of qualifying experience; or • High school degree or equivalent and three years of qualifying experience with case management of aged, behavioral health, physical or developmental disabilities, or HIV/AIDS populations • Equivalent experience acquired through applicable knowledge, duties, scope, and skill may qualify

🏖️ Benefits

• Competitive pay • Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation