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Care Manager, Telephonic Nurse

Job not on LinkedIn

đŸ”„ 1 minute ago

đŸŒ” Arizona, Florida, +3 more states – Remote

infoinfo

đŸ’” $71.1k - $97.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

đŸ—ŁïžđŸ‡Ș🇾 Spanish Required

Where this job comes from

Posted on CenterWell Senior Primary Care's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of CenterWell Senior Primary Care

CenterWell Senior Primary Care

1001 - 5000 employees

đŸ„ Healthcare

⚕ Healthcare Insurance

Healthcare ‱ Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

‱ Deliver telephonic, patient-centered care in a structured call-center environment throughout the shift ‱ Support the Patient Management Program for members with specialized and complex health conditions ‱ Conduct comprehensive telephonic assessments and evaluations of members ‱ Provide medication education covering administration techniques, potential side effects, and adherence support ‱ Develop and implement individualized care plans ‱ Monitor patient progress through ongoing assessments and follow-up interactions ‱ Collaborate within established protocols and use advanced telecommunication systems ‱ Perform scheduled inbound and outbound tasks ‱ Work a set schedule including weekday, Friday late-night, Saturday, holiday, and overtime requirements

🎯 Requirements

‱ Registered Nurse with a Bachelor of Science in Nursing (BSN) ‱ Experience with care management ‱ Experience providing patient education for adult care ‱ Auto dialer experience ‱ Bilingual English/Spanish preferred qualification ‱ Ability to work independently in a structured, phone-based setting ‱ Comfort with sustained telephonic engagement ‱ Internet service with minimum download speed of 25 Mbps and upload speed of 10 Mbps ‱ Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information ‱ Ability to work the specified 40-hour schedule, Friday late-night and Saturday rotations, holiday rotations, and required overtime as needed

đŸ–ïž Benefits

‱ Bonus incentive plan based on company and/or individual performance ‱ Medical, dental and vision benefits ‱ 401(k) retirement savings plan ‱ Paid time off ‱ Company and personal holidays ‱ Paid parental and caregiver leave ‱ Short-term and long-term disability ‱ Life insurance ‱ Occasional travel to Humana offices for training or meetings ‱ Supportive, professional, and mission-driven environment

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