Care Manager, Telephonic Nurse

Job not on LinkedIn

🔥 3 minutes ago

🌵 Arizona, Florida, +3 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote 🏈 Ohio – Remote 🤠 Texas – Remote

💵 $71.1k - $97.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• Deliver telephonic, patient-centered care in a structured call-center environment throughout the shift • Conduct comprehensive telephonic assessments and evaluations of members • Provide medication education, including administration techniques, side-effect management, and adherence support • Develop and implement individualized care plans tailored to members’ clinical needs • Monitor patient progress through ongoing assessments and follow-up interactions • Collaborate within established protocols and use advanced telecommunication systems • Support the Patient Management Program for patients with specialized and complex health conditions • Perform scheduled inbound and outbound tasks • Work the assigned weekday, Friday late-night, Saturday, and holiday rotations • Provide patient support and education for CenterWell Specialty Pharmacy

🎯 Requirements

• Bachelor of Science in Nursing (BSN) required and must be completed • 3–5 years of clinical acute care experience as an RN • Licensed Registered Nurse (RN) in the appropriate state with no disciplinary action • Must live in OH, KY, FL, AZ, or TX • Comprehensive knowledge of Microsoft Office applications including Word, Excel, and Outlook • Managed care experience • Passion for contributing to an organization focused on continuously improving consumer experiences • Schedule adherence • Preferred: experience with care management • Preferred: patient education for adult care • Preferred: auto dialer experience • Preferred: bilingual English/Spanish • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information • Overtime as needed • Holiday rotation and Saturday rotation required

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Home or hybrid home/office work arrangement • Self-provided internet service for work • Occasional travel to Humana offices for training or meetings may be required