Clinical Care Nurse Educator

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• Develop, plan, organize, and supervise training for Clinical Care Nurses, care integration team members, and primary care providers • Deliver education on population health, value-based care, senior care, STARS quality metrics, readmission risk, chronic disease management, medication reconciliation, caregiver burnout, advance care planning, and suicide prevention • Incorporate EMR and systems training, compliance, policy and procedure, coding and documentation, quality, utilization, customer service, team effectiveness, and communication training as needed • Deliver training in person in markets and virtually through live and recorded sessions • Serve as faculty for clinical staff learning journeys and provider onboarding • Teach transitions of care, care plans, 5M geriatric best practices, and motivational interviewing • Monitor medical performance through observation, call listening, chart review, and data review; provide coaching and performance-improvement guidance • Develop and complete scorecards documenting Clinical Care Nurse work quality and share data with stakeholders • Support preceptors and the preceptor program during onboarding transitions • Ensure licensed RNs meet competency requirements and assign education modules, shadowing, and hands-on work • Collaborate with Regional Directors, Program Delivery, Compliance, market teams, and PCO leadership to identify training needs • Represent the organization at recruiting and marketing events as needed • Maintain active clinical practice in the local market for approximately 10% of the time • Interview future RN hires as a subject-matter expert • Serve as faculty for continuing-education sessions or CIT Grand Rounds as needed • Travel up to 20% for onsite training delivery, role observation, and clinical practice

🎯 Requirements

• RN license in home state • Willingness to obtain licensure in additional states as needed • Minimum of five years’ experience working as a Registered Nurse • Knowledge of community health and social service agencies and resources • Experience working as part of an interprofessional team • Experience in training and/or training content development • Proficiency in Microsoft Office, EMR systems, and Zoom • Familiarity with state Medicaid guidelines and application processes preferred • Experience working with the geriatric/senior population preferred • Experience in care management program management or implementation preferred • Knowledge of Salesforce and AthenaOne preferred • Knowledge of Team STEPPS evidence-based standards preferred • Ability to reside in an existing PCO market • Ability to travel up to 20%, largely within local and regional markets • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information

🏖️ Benefits

• Comprehensive health, dental, and vision insurance plans • Generous 401(k) plan with company match • Continuous learning and development opportunities • Training programs, certifications, and tuition reimbursement • Flexible work arrangements, including remote work options • Paid time off • Employee Assistance Program • Wellness programs, including fitness memberships and wellness challenges • Volunteer and community engagement opportunities • Recognition and rewards programs • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Internet expense payment for associates who live and work from home in California, Illinois, Montana, or South Dakota • Telephone equipment appropriate to meet business requirements