Business Engagement Specialist

Job not on LinkedIn

🔥 2 minutes ago

🗻 New Hampshire, Massachusetts, +1 more states – Remote

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💵 $54.6k - $59.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of CET Logistics

CET Logistics

201 - 500 employees

Founded 1996

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

CET Logistics is a reference in the Oil and Gas industry, offering multimodal logistical solutions. The company is currently on an expansion journey as part of its group strategy, providing complete solutions to logistics challenges through maritime, land, or air transport. CET Logistics operates in major logistics hubs around the world, ensuring high performance and compliance with rigorous internal policies.

📋 Description

• Conduct direct outreach to prospective customers, primarily for CET's waste reduction programs, through calls, email, networking, and in-person visits • Conduct site walks and photo documentation to gather information supporting Waste Resource Consultant work • Educate prospects about program offerings and the cost and environmental benefits of participation • Assess customer needs and qualify opportunities against established criteria before handoff to value stream teams • Develop and maintain targeted outreach lists aligned with program priorities and capacity • Coordinate with Value Stream Managers and teams on outreach and engagement activities • Keep value stream teams informed of prospect activity and gather information for smooth handoffs and customer service • Follow up with customers after handoff, help address obstacles, and flag stalled opportunities to the Head of Sales and appropriate value stream team • Support value stream teams in improving lead-to-project conversion outcomes • Identify and cultivate relationships with trade associations, municipal partners, chambers of commerce, haulers, and industry groups • Participate consistently in stakeholder networks, attend events, represent CET professionally, and deliver presentations as needed • Develop and maintain referral relationships generating qualified leads • Identify cross-program opportunities and route leads to energy efficiency and other appropriate teams • Work across multiple programs and states, adapting outreach to market dynamics, stakeholders, program requirements, and customer needs • Gather and share market information, customer feedback, and observed trends with the Head of Sales and value stream teams • Maintain accurate records of leads, partner activity, and customer communications in Salesforce • Track outreach activity, pipeline progress, outcomes, qualified leads, referrals, conversions, tons diverted, and emissions avoided • Share observations and suggestions for improving outreach and handoff processes • Travel regularly throughout Connecticut, New York, New Hampshire, Massachusetts, and bordering states • Acquire and maintain knowledge of waste reduction, energy efficiency, and related industry trends • Support outreach campaigns, events, and business development initiatives • Attend assigned trainings

🎯 Requirements

• Committed to CET's non-profit mission and carbon reduction goals • Bachelor's degree or an equivalent combination of relevant education and experience preferred • Minimum of 3–5 years of experience in outreach, business development, partnership development, or customer engagement • Experience preferably in waste reduction, sustainability, or energy efficiency • Comfortable initiating conversations with new prospects, including cold outreach, and building relationships that lead to measurable results • Proven ability to represent an organization professionally at events, meetings, and presentations • Strong interpersonal and communication skills, including active listening and clear verbal and written communication • Ability to collaborate effectively with value stream teams • Bilingual or multilingual capabilities preferred, particularly in Spanish, Portuguese, Haitian Creole, Mandarin, or [truncated language] • Ability to quickly learn technical concepts and explain program offerings clearly to a range of audiences • Well organized, with the ability to manage multiple priorities, follow through consistently, and work independently • Ability to track, analyze, and report on activity and outcomes • Experience with MS Office and CRM software required; Salesforce experience preferred • Ability to travel throughout the assigned service area and transport necessary work materials • Access to a reliable personal vehicle for work-related travel • Valid driver's license and acceptable Motor Vehicle Record • Ability to work in a remote setting with reliable high-speed internet and confidential conversations • Successful completion of a background check and motor vehicle record check required as a condition of employment

🏖️ Benefits

• Health, wellness, and paid time off benefits beginning on the first day • Generous paid time off with vacation and personal/sick time • 8 paid holidays and 5 floating holidays • Comprehensive medical and dental insurance with generous employer contributions • Flexible spending health and dependent care accounts • Vision insurance • Life insurance, including an employer-paid group plan • Disability insurance • Supplemental accident, critical illness, and hospital indemnity insurance • Pet insurance • Employer-paid Employee Assistance Program • Monthly mindfulness and stress reduction offerings • Retirement plan with a 3% company match • Laptop and other office technology provided • $85 monthly stipend for home internet and/or phone expenses • Approved business mileage reimbursed at the current IRS standard mileage rate • Reasonable, necessary travel expenses reimbursed according to the organization's travel reimbursement policy • Potential for variable compensation based on performance

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