Provider Success Manager

🔥 18 hours ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Chamber

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Chamber is a company focused on improving cardiovascular health by empowering cardiology teams to thrive in a value-based care environment. It partners with cardiologists to offer technology solutions and support services that enable comprehensive care and unlock new revenue opportunities, at no cost to the practice. Chamber aids in navigating value-based care through real-time insights, administrative support, and expertise in payer negotiations. With a strong network of high-performing cardiologists and partnerships with hospital systems, Chamber is transforming the cardiology care ecosystem to ensure providers are compensated for delivering the right care at the right time.

📋 Description

• Serve as the primary relationship owner for assigned practices • Build trust and alignment around value-based goals • Review and interpret clinical performance data with providers • Highlight trends, opportunities, and best practices • Support practices in implementing improvement plans related to outcomes, utilization, and patient engagement • Identify and escalate performance barriers and partner internally on solutions • Train and coach providers and staff on Chamber’s platform • Ensure tools are used effectively for care coordination, documentation, and reporting • Track user engagement and adoption metrics • Address underutilization through targeted interventions • Translate customer feedback into product improvements with Product and Operations teams • Coordinate onboarding and ongoing success planning for practices • Create scalable workflows and success playbooks • Monitor engagement, gap closure, and quality performance metrics • Deliver recurring progress reports to stakeholders • Establish recurring success reviews and lead joint metric reviews • Deliver practice-level training sessions • Establish feedback loops between practices and internal teams

🎯 Requirements

• 5–8+ years of experience in customer success, practice management, or provider engagement, ideally within value-based care, managed care, or population health • Strong understanding of clinical workflows, quality metrics, and payer-provider collaboration • Exceptional relationship management and communication skills, with a consultative, empathetic approach • Ability to interpret and explain healthcare data to non-technical audiences • Passion for technology, especially implementing new technology and AI • Detail-oriented operational approach balancing proactive planning with responsive problem-solving • Passion for improving outcomes and experiences in cardiovascular care • Ability to work in the US without visa sponsorship • Ability to travel periodically to practice sites or company offices

🏖️ Benefits

• Remote work arrangement • Periodic travel to practice sites or Chamber offices may be required