
1 - 1 employees
Founded 2018
☁️ SaaS
🤝 B2B
SaaS • B2B
Chargebee Retention (Previously Brightback) is a customer-retention and churn-prevention solution now part of Chargebee. It provides tools to detect and recover at-risk or cancelling subscribers, run targeted cancel/renewal flows, automate retention experiments, and integrate with subscription billing and payments workflows to maximize revenue per customer for subscription businesses. The product is positioned for companies that use subscription billing (especially B2B SaaS) and focuses on preventing churn, recovering failed payments, and optimizing subscriber lifecycle management.
🔥 9 minutes ago
Where this job comes from
Posted on Chargebee Retention (Previously Brightback)'s careers page, not through a job board
First seen by Remote Rocketship 9 minutes ago

1 - 1 employees
Founded 2018
☁️ SaaS
🤝 B2B
SaaS • B2B
Chargebee Retention (Previously Brightback) is a customer-retention and churn-prevention solution now part of Chargebee. It provides tools to detect and recover at-risk or cancelling subscribers, run targeted cancel/renewal flows, automate retention experiments, and integrate with subscription billing and payments workflows to maximize revenue per customer for subscription businesses. The product is positioned for companies that use subscription billing (especially B2B SaaS) and focuses on preventing churn, recovering failed payments, and optimizing subscriber lifecycle management.
• Design and build software and systems for Brightback’s customers • Participate in the engineering life cycle • Write production code • Conduct code reviews • Maintain software in production • Perform incremental quality work • Build new systems to enable future quality improvements
• 5+ years of relevant experience • BS, MS, or PhD in computer science or a related field • Expertise in one or more object-oriented languages such as Java, Scala, C#, or C++ • Knowledge of core computer science concepts, including common data structures and algorithms • Experience working with distributed systems • Exceptional debugging and troubleshooting skills • Comfortable conducting design and code reviews • Clear and concise communication • Data-driven decision-making • Passion for teaching, learning, and growing expertise • Collaborative and helpful approach with teammates, customers, partners, and the organization • Comfortable working remotely and self-sufficiently • AWS solutions, event-driven systems, MapReduce, OLAP, Postgres, enterprise SaaS development, and ETL pipelines are listed as pluses
• Remote work arrangement • Inclusion and diversity commitment • Equal opportunity employment • Confidential handling of information according to EEO guidelines
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