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Business Development Manager

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πŸ•’ July 8

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Logo of Charters, Meetings and Incentives at NCLH

Charters, Meetings and Incentives at NCLH

10,000+ employees

✈️ Travel

🏨 Hospitality

🀝 B2B

Travel β€’ Hospitality β€’ B2B

Charters, Meetings and Incentives at NCLH is the group-sales and event business unit of Norwegian Cruise Line (NCL) that designs and sells chartered sailings, meetings, incentive programs and group cruise packages. It helps planners and organizers book group cruises with discounts, onboard credits and tailored experiences across NCL’s fleet and private-island destinations, supporting logistics, accommodations and event spaces for corporate, association and private groups.

πŸ“‹ Description

β€’ Responsible for developing, maintaining, and servicing a designated portfolio of travel agency accounts within the Central Florida territory β€’ Maintain and further develop travel agency relationships within territory β€’ Design and implement local and national marketing and promotional programs to achieve and maximize territory sales objectives β€’ Develop marketing plans and a variety of strategies, marketing initiatives and innovative methods to stimulate agency revenue growth targets β€’ Research and continually source for new revenue opportunities β€’ Create and execute marketing ideas and sales strategies to actively participate in travel agency growth β€’ Service travel agency needs via problem resolution utilizing knowledge of company products, services and support from headquarter based sales teams β€’ Follow-up to ensure facilitation of problem resolution in a timely fashion β€’ Plan and implement an annual territory sales and marketing plan for top producing accounts β€’ Review sales plan, accounts, promotional efforts and ROI monthly β€’ Implement marketing and sales tactics for each account to assist in revenue growth β€’ Utilize existing data and reports to develop strategic and tactical plans for achieving territory revenue goals β€’ Assist with recommendations and implementation of local and national marketing incentive programs when needed β€’ Develop a pre/post sales call strategy and make productive sales contacts daily β€’ Conduct seminars, webinars, familiarization cruises, training events, and other job-related functions as assigned.

🎯 Requirements

β€’ Bachelors Degree in Business Administration, Marketing or related field β€’ Minimum 5 years of sales or account management experience, preferably in the travel industry β€’ Strong knowledge of Microsoft Office Suite including intermediate to advanced level skills with Excel, Outlook, Word and PowerPoint as well as Zoom/Go To meeting platforms β€’ Ability to build personal credibility by way of solid product knowledge, services, procedures, consistent follow-through and problem-solving skills β€’ Excellent communication skills β€’ Proven ability to implement contracts using superior negotiation and presentation skills β€’ Ability to adapt to a quickly changing sales environment β€’ Analytical skills sufficient to translate revenue results and effectively manage budget and forecasting β€’ Ability to prepare and analyze cost of sale results β€’ Effective time management skills to work independently and meet sales goals β€’ Business acumen to combine product knowledge and understand dynamics of profitability β€’ Ability to work evenings and/or weekends β€’ Ability to bend and lift up to 30 lbs. to pack and transport marketing collateral to travel agents β€’ Ability to stand for long periods of time for presentations and provide walking tours for client's onboard vessels.

πŸ–οΈ Benefits

β€’ Competitive salary β€’ Remote work options

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