Personal Cruise Consultant

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🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

💼 Consultant

🚫👨‍🎓 No degree required

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Charters, Meetings and Incentives at NCLH

WebsiteLinkedInAll Job Openings

10,000+ employees

✈️ Travel

🏨 Hospitality

🤝 B2B

Travel • Hospitality • B2B

Charters, Meetings and Incentives at NCLH is the group-sales and event business unit of Norwegian Cruise Line (NCL) that designs and sells chartered sailings, meetings, incentive programs and group cruise packages. It helps planners and organizers book group cruises with discounts, onboard credits and tailored experiences across NCL’s fleet and private-island destinations, supporting logistics, accommodations and event spaces for corporate, association and private groups.

📋 Description

• Promote sales to direct consumers by initiating calls, acting on leads and prospects, identifying travel needs, presenting Norwegian Cruise Line products, and making travel recommendations • Establish and maintain quality customer relationships through exceptional customer service, rapport-building, identifying and meeting customer needs, retention efforts, and follow-up • Close sales and meet or exceed revenue goals • Build and maintain relationships with new and existing consumers • Maintain consumer prospect lists and contact databases to identify client travel trends • Proactively promote and sell Norwegian Cruise Line products based on client travel history • Develop in-depth industry and company knowledge to explain cruise product features, benefits, pricing, promotions, itineraries, stateroom upgrades, onboard credits, and other shipboard amenities • Attend and actively participate in daily team meetings and relevant sales training • Participate in department-approved mass email campaigns targeting specific guest profiles • Perform other job-related functions as assigned

🎯 Requirements

• High School Diploma or equivalent • Bachelor's degree in Marketing, Business Administration, or related field preferred • Minimum one year of sales experience • Two years of sales experience preferred • Cruise sales experience is a plus • Excellent verbal communication skills for communicating with direct guests by telephone and internally • Strong working knowledge of Norwegian Cruise Line products, including the current fleet and ship itineraries • Ability to multitask and work in a high-energy, goal- and quota-driven sales environment • Adherence to a strictly enforced dress code