Tax Support Specialist

🔥 2 hours ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $83.3k - $108k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Check

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💳 Fintech

☁️ SaaS

🔌 API

💰 $75M Series C - Check on 2022-02

Fintech • SaaS • API

Check is a payroll infrastructure company that provides embedded payroll APIs and SaaS tools for platforms and businesses. It supplies the technology, operations, and support to build and scale payroll products — including money movement, tax calculation and filing, real-time payments, benefits and 401(k) integrations, workers’ compensation, fraud protection, and developer tools like an MCP and CLI. Check targets platforms from startups to public companies and advertises that it processes billions annually and serves large numbers of businesses and employees.

📋 Description

• Own a defined set of federal, state, and local tax agencies end-to-end, including notice resolution, correspondence, corrections, and ongoing compliance across your portfolio • Be the direct point of contact with agencies: picking up the phone, navigating agency processes, and following through until issues are fully resolved • Communicate directly with partners about what's happening with their notices or tax accounts • Balance and reconcile tax accounts within your agency portfolio, surfacing discrepancies and driving resolution • Manage a queue of tax issues across your agencies, balancing urgency and complexity without losing track of what's open • Recognize when patterns in your portfolio point to a larger systemic issue and bring that signal to the right people

🎯 Requirements

• 3–5 years of experience in payroll tax, tax operations, compliance, or notice resolution • Genuine comfort on the phone with tax agencies and in writing to partners • Experience with federal (IRS/SSA), state, and local agencies; ability to research and navigate unfamiliar ones when they come up • Organized and methodical • You solve first, escalate thoughtfully, and own outcomes through to completion • A curiosity for the edge cases; unfamiliar notice types feel like puzzles

🏖️ Benefits

• flexible PTO and sick leave • generous paid parental leave for all new parents and flexible return-to-work • a 401k retirement plan • a $100 monthly stipend for home internet and mobile phone expenses • high-quality medical, dental, vision, short-term/long-term disability, and basic life insurance coverage, effective on your first day of work