Salesforce Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🌐🧑‍💼 Salesforce Consultant

👻 Ghost score 10%

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Logo of Cherokee Federal

Cherokee Federal

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Cherokee Federal is a U. S. federal systems integrator and government contractor that empowers mission success for more than 60 U. S. federal agencies. With a global workforce of over 5,000, it delivers advanced technology (cloud, cybersecurity, data & analytics), health services, intelligence analysis and operational support, logistics and sustainment, mission-critical manufacturing, program and engineering technical services, and dynamic contracting solutions to support federal priorities and national security. Cherokee Federal is part of Cherokee Nation Businesses and focuses on mission-focused, U. S. -made solutions.

📋 Description

• Design, build, and deploy Agentforce agents using Agent Builder, defining topics, instructions, and actions grounded in documented business processes • Author and refine agent instructions and prompts using Prompt Builder • Ground agent responses in Data Cloud and core Salesforce data • Configure agent actions using Flow, Apex, and REST/SOAP integrations • Facilitate discovery sessions and stakeholder workshops to identify autonomous and assistive agent use cases • Translate stakeholder needs into topics, actions, user stories, and acceptance criteria • Test and evaluate agent behavior using Agentforce Testing Center • Establish guardrails, escalation paths, and human-in-the-loop controls before production release • Ensure agent and platform solutions are scalable, maintainable, and aligned with federal governance, security, and compliance standards • Configure and customize Public Sector Solutions, Service Cloud, and Data Cloud using declarative tools and best-practice architecture patterns • Serve as a strategic advisor on Agentforce capabilities, Salesforce platform architecture, and optimization opportunities • Design scalable data and security models aligned to federal requirements • Provide technical and functional leadership to cross-functional project teams • Mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks • Partner with stakeholders to validate designs through prototypes and iterative feedback cycles • Perform other job-related duties as assigned

🎯 Requirements

• U.S. citizenship required • Eligible to obtain and maintain a government clearance • 1–2 years of hands-on Agentforce experience, including building agents with Agent Builder, authoring instructions/prompts with Prompt Builder, and configuring agent actions • 4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience • Salesforce Certified Administrator certification • Salesforce Agentforce Specialist certification • One or more Consultant-level certifications (Sales, Service, or Experience Cloud) • Strong business analysis skills, including client discovery, requirements definition, user stories, and acceptance criteria • Advanced proficiency with Salesforce automation, especially Flow • Familiarity with REST/SOAP integrations and APIs • Experience with Agile software development methodologies • Bachelor's degree required • Must pass pre-employment qualifications of Cherokee Federal

🏖️ Benefits

• Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided • Pay commensurate with experience

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