Regional Manager

🔥 3 minutes ago

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Logo of Cherry Hill Programs

Cherry Hill Programs

501 - 1000 employees

Founded 1961

🏨 Hospitality

✈️ Travel

🛒 Retail

💰 Private equity on 2016-01

Hospitality • Travel • Retail

Cherry Hill Programs is the industry-leading experiential photography and souvenir provider that creates seasonal and year-round photo experiences at tourist destinations, shopping centers, hotels, and landmark sites. The company operates holiday experiences — notably Santa and Easter Bunny visits — at over 800 venues across the U. S. , Canada, and Puerto Rico, partnering with venues to deliver millions of packaged souvenir moments annually. Cherry Hill Programs also hires and trains seasonal teams to staff those experiences and offers corporate and souvenir opportunities tied to iconic backdrops and cityscapes.

📋 Description

• Oversee multiple locations across the West Coast region for the Souvenir division • Manage regional operations, business strategies, and overall performance • Lead and motivate District Managers and Operations Managers to reach sales targets and deliver exceptional customer service • Develop district strategies and implementation plans supporting regional and company initiatives • Determine district-wide staffing requirements and ensure hiring and onboarding standards are met • Recruit and train qualified District Managers and Operations Managers • Assist with hiring, onboarding, training, and employee relations as needed • Conduct regular site visits and analyze sales activity and reports • Submit weekly audits to identify trends and opportunities and implement operational improvement plans • Establish and maintain venue relations across all locations • Partner with venue management to support efficient operations, guest service, and profitability • Oversee budgeted staff hours, scheduling, timecards, and accurate weekly reporting • Participate in weekly team conference calls and provide operational and revenue updates • Respond to business calls and emails in a timely manner • Ensure adherence to company policies, procedures, and state and federal laws and regulations • Perform other duties as assigned

🎯 Requirements

• Positive attitude and strong work ethic • Team player able to work independently and understands leadership • Excellent time management and problem-solving skills • Ability to use good judgment and make strong, independent decisions • Flexibility and willingness to work peak retail hours, including evenings, weekends, and holidays • Ability to travel, including overnight travel if required • Available to work a minimum of 40 hours per week or as needed • Comfortable working outdoors in natural weather conditions • At least 18 years of age • Minimum of 3–5 years of management experience in retail, tourism, or a related field • Proven success managing multiple locations in the retail/service industry • Proficiency in Microsoft Office, Excel, and PowerPoint • Daily access to the internet • Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods

🏖️ Benefits

• Comprehensive benefits package including medical, dental and vision benefits • PTO (Paid Time Off) • 401K matching (After 1 year of employment) • Laptop provided • A fun, fast paced, and passionate environment

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