Senior Manager/Director, Revenue Operations

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🔥 0 minutes ago

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ChiroHD

11 - 50 employees

Founded 2017

🏥 Healthcare

💼 Consulting

☁️ SaaS

Healthcare • Consulting • SaaS

ChiroHD is a cloud-native electronic health record (EHR) and practice management platform built specifically for chiropractic clinics. It runs in a browser on any device and consolidates scheduling, charting, patient check-in via a patient app, billing integrations, reporting, and research-ready data tools within a single SaaS solution. ChiroHD emphasizes HIPAA compliance, streamlined workflows for single and multi-office practices, and partnerships with chiropractic universities for large-scale research and analytics.

📋 Description

• Build and manage scalable HubSpot CRM and revenue infrastructure supporting growth from $10M to $50M+ ARR • Own forecasting, pipeline hygiene, revenue attribution, territory planning, quotas, and compensation data foundations • Create processes and SLAs across GTM teams and the customer journey • Build dashboards and insights to improve lead quality, conversion, billing, and revenue performance • Own revenue tools, CRM infrastructure, deal reviews, pipeline reviews, QBRs, and sales enablement • Drive adoption of new tools and support compensation plan design and administration • Analyze pipeline, win/loss patterns, and customer lifecycle trends • Build executive- and board-level reporting focused on leading indicators and growth opportunities • Establish data integrity and a single source of truth across the revenue technology stack • Evaluate and implement CRM, forecasting, financial, cadence, and other revenue tools • Identify and implement AI and automation opportunities across GTM teams • Champion AI adoption through high-impact use cases, AI-powered workflows, and team enablement • Report directly to the SVP, Sales & Marketing and partner across the organization

🎯 Requirements

• 6+ years of experience in Revenue Operations, Sales Operations, or a similar analytical role • Experience within B2B SaaS, ideally in a high-growth, fast-paced scaleup environment • Proven experience with HubSpot CRM; certifications preferred • Experience evaluating and implementing revenue technology, including AI-powered tools • Strong analytical capabilities • Proficiency in Excel or Google Sheets, SQL, and data visualization tools • Experience translating complex data into actionable business insights • Hands-on experience building and managing sales processes and forecasting models • Experience with pipeline management, outbound sales motions, and partnership programs • Track record of effective cross-functional collaboration across GTM teams • Experience in rapidly changing, post-acquisition environments and establishing scalable best practices • AI and automation fluency across the revenue stack • Healthcare SaaS or vertical software experience is a plus • Builder mindset and ability to create order from ambiguity • Commercial acumen and understanding of revenue operations’ business impact • Entrepreneurial and ownership mentality • Experience aligning RevOps systems, data, and processes in M&A environments • Expertise building scalable GTM systems and reporting within HubSpot

🏖️ Benefits

• Equity Appreciation Plan in a fast-growing, PE-backed company • Comprehensive health, dental, and vision insurance • Flexible PTO • Remote-first culture • Commitment to work-life balance • Professional development

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