Account Manager

🔥 3 hours ago

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CIEE Council on International Educational Exchange

WebsiteLinkedInAll Job Openings

501 - 1000 employees

✈️ Travel

💼 Consulting

🏨 Hospitality

Travel • Consulting • Hospitality

CIEE Council on International Educational Exchange is a nonprofit organization (founded in 1947) that organizes and facilitates international educational and cultural exchange programs. It provides study abroad programs for college and high school students, gap-year and internship placements, TEFL certification and teaching abroad, professional and research exchange, Work & Travel and BridgeUSA programs, and host-family and employer partnerships. CIEE also administers scholarships and safety/onsite support services to help participants travel and study internationally while advancing intercultural understanding and global citizenship.

📋 Description

• Drive sales by actively supporting and engaging CIEE's network of International Representatives • Analyze recruitment trends, market conditions, and partner performance to identify growth opportunities and support strategic decision-making • Monitor partner pipelines and proactively identify, address, and escalate issues affecting recruitment goals or program delivery • Develop and maintain business relationships with current and prospective partners in assigned markets • Research and identify new market opportunities for CIEE programs • Prepare and analyze sales reports and performance data to identify trends, measure outcomes, and inform market and departmental strategies • Identify risks and opportunities within assigned markets and develop plans to achieve or exceed budget targets • Collaborate with program and product owners to develop and execute market-specific sales strategies • Partner with Operations and internal stakeholders to provide International Representatives with timely support and exceptional service • Maintain knowledge of BridgeUSA regulations, industry trends, market developments, and competitor activities • Represent CIEE at webinars, conferences, partner meetings, and other recruitment-related events • Take on new projects and duties assigned by the Manager and Director

🎯 Requirements

• Bachelor’s degree required • Minimum of 3–5 years of sales and account management experience required, preferably with international clients • Experience in education sales strongly preferred • Experience managing leads and data in CRM systems required; Salesforce experience strongly preferred • Strong MS Office skills, including Excel, required; advanced Excel and reporting skills strongly preferred • Strong analytical and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • Experience building credible relationships across functions and management levels • Experience living, studying, teaching, and/or working abroad strongly preferred • Ability to work across cultures and international borders • Comfortable learning new technology • Driven, ambitious, and enthusiastic to support sales in a competitive environment • Desire to work in a global and collaborative team environment • Excellent interpersonal, communication, and multitasking skills • Knowledge of a second language preferred • Ability to travel domestically and internationally for conferences, partner meetings, and other business needs • Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture • Background check, reference check, and education and employment verification conducted as conditions of employment

🏖️ Benefits

• Competitive total rewards package increasing total compensation by up to 25% • Paid time off • Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)