Account Manager

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🔥 20 hours ago

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CIEE Barcelona

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤝 Non-profit

👥 B2C

Education • Non-profit • B2C

CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.

📋 Description

• Drive sales by actively supporting and engaging CIEE's network of International Representatives • Analyze recruitment trends, market conditions, and partner performance to identify growth opportunities and support strategic decision-making • Monitor partner pipelines and proactively identify, address, and escalate issues affecting recruitment goals or program delivery • Develop and maintain business relationships with current and prospective partners in assigned markets • Research and identify new market opportunities for CIEE programs • Prepare and analyze sales reports and performance data to identify trends, measure outcomes, and inform market and departmental strategies • Identify risks and opportunities within assigned markets and develop plans to achieve or exceed budget targets • Collaborate with program and product owners to develop and execute market-specific sales strategies • Partner with Operations and internal stakeholders to provide International Representatives with timely support and exceptional service • Maintain knowledge of BridgeUSA regulations, industry trends, market developments, and competitor activities • Represent CIEE at webinars, conferences, partner meetings, and other recruitment-related events • Take on new projects and duties as assigned by the Manager and Director • Assist the Director of the International Sales Team in achieving annual program sales goals and long-term business development objectives

🎯 Requirements

• Bachelor's degree required • Minimum of 3–5 years of sales and account management experience required, preferably with international clients • Experience managing leads and data in CRM systems required • Strong MS Office skills, including Excel, required • Strong analytical and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • Experience building credible relationships across functions and management levels • Ability to work across cultures and international borders • Comfortable learning new technology • Ability to travel domestically and internationally for conferences, partner meetings, and business needs • Ability to embrace CIEE’s Core Values and culture • Background check, reference check, and education and employment verification will be conducted as conditions of employment • Experience in education sales strongly preferred • Salesforce experience strongly preferred • Advanced Excel and reporting skills strongly preferred • Experience living, studying, teaching, and/or working abroad strongly preferred • Knowledge of a second language preferred

🏖️ Benefits

• Paid time off • Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) • Competitive total rewards package increasing total compensation by up to 25%