Host Relations Coordinator

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👻 Ghost score 10%

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CIEE Council on International Educational Exchange

WebsiteLinkedInAll Job Openings

501 - 1000 employees

✈️ Travel

💼 Consulting

🏨 Hospitality

Travel • Consulting • Hospitality

CIEE Council on International Educational Exchange is a nonprofit organization (founded in 1947) that organizes and facilitates international educational and cultural exchange programs. It provides study abroad programs for college and high school students, gap-year and internship placements, TEFL certification and teaching abroad, professional and research exchange, Work & Travel and BridgeUSA programs, and host-family and employer partnerships. CIEE also administers scholarships and safety/onsite support services to help participants travel and study internationally while advancing intercultural understanding and global citizenship.

📋 Description

• Support account management and sales activities for the Summer Work and Travel program • Respond to client inquiries and resolve issues related to systems, hiring events, and participant incidents • Deliver client training on processes, program rules, and in-country activities • Conduct outreach to prospective employers to support sales efforts and increase job placements within assigned regions • Help host employers manage participant-related issues, including conflict mediation and best-practice guidance • Recruit, interview, and place participants on behalf of employer partners • Contribute to assigned projects and ensure timely completion aligned with team objectives • Collaborate cross-functionally with internal teams to support program success and operational goals • Travel domestically and internationally as required to support business needs and program activities

🎯 Requirements

• Bachelor's degree required • Minimum of 1–3 years of previous customer success or customer service experience required • International study/work experience preferred • Excellent verbal and written communication skills • Computer skills including MS Teams, Word, Excel, PowerPoint, and Outlook • Excellent organizational skills with attention to detail • Excellent time management skills • Strong ability to multitask while overseeing daily project management • Energetic and team-oriented • Background check, reference check, and education and employment verification as conditions of employment

🏖️ Benefits

• Paid time off and parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term and long-term disability • 6 floating Fridays (based on eligibility rules) • CIEE Study Abroad Program discounts • 403(b) Retirement Plan with employer contribution • Insurance coverage: life, travel, medical, dental, and vision • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary benefits: identity theft protection, pet insurance, accident, and critical illness • Competitive total rewards package; benefits increase total compensation by up to 25%