Lead Producer – Services Readiness

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $95k - $110k / year

⏰ Full Time

🟠 Senior

🍿 Producer

👻 Ghost score 0%

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Circular Action Alliance

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🍽️ Food & Beverage

🏭 Manufacturing

📦 Logistics

Food & Beverage • Manufacturing • Logistics

Circular Action Alliance is a nonprofit, producer-led Producer Responsibility Organization (PRO) that coordinates and implements extended producer responsibility (EPR) and stewardship programs for paper and packaging across multiple U. S. states. CAA provides harmonized compliance services, producer registration and reporting, program administration, and stakeholder engagement to advance an efficient, effective circular economy for packaging materials.

📋 Description

• Serve as the Producer Services subject matter expert for implementing new and changing business-process requirements • Translate approved policy, program, regulatory, financial, and operational decisions into workflows and operating requirements • Map current- and future-state processes, including roles, handoffs, decision rights, controls, exceptions, and escalation paths • Identify process gaps, conflicting requirements, dependencies, and implementation risks • Coordinate implementation and operationalization of approved Producer Services processes • Draft and maintain SOPs, process maps, job aids, checklists, decision trees, intake procedures, queue-routing rules, and escalation protocols • Assess readiness across workflows, documentation, controls, staffing, data, knowledge, and escalation paths before launch • Monitor adoption after launch and coordinate process updates, training, or corrective actions • Develop and coordinate operational training, facilitator materials, scenarios, and readiness resources • Coordinate operational launch plans, readiness checkpoints, communications inputs, staffing considerations, and contingency procedures • Support post-launch stabilization and transition implemented processes to steady-state owners • Partner with the Producer Solutions Product Owner on process requirements, workflows, business rules, exceptions, systems development, testing, UAT, and implementation planning • Participate in UAT and business acceptance as the operational-process subject matter expert • Coordinate with Compliance, Finance, Producer Support, and other cross-functional teams • Monitor operating results and recommend process, control, training, and readiness improvements • Maintain audit-ready documentation of decisions, requirements, controls, ownership, evidence, and implementation status • Provide analysis and recommendations to Producer Services leadership • Perform other job-related duties as assigned

🎯 Requirements

• 3-5 years of experience in business operations, process implementation, operational readiness, service delivery, business analysis, change implementation, project delivery, or a related environment • Demonstrated experience implementing new or changing business processes across multiple teams • Experience developing SOPs, workflows, training materials, controls, readiness plans, and launch procedures • Experience serving as a business-process subject matter expert and coordinating work across operational and technical teams • Experience supporting system implementations, requirements development, UAT, business acceptance, or post-launch stabilization • Experience facilitating operational training and supporting adoption of new processes • Strong business-process design, implementation, and operationalization skills • Strong facilitation and training skills with technical and nontechnical audiences • Excellent organizational and follow-through skills across multiple concurrent launches and deadlines • Ability to translate approved requirements into clear workflows, roles, controls, and operating instructions • Strong written communication and documentation skills • Ability to identify missing decisions, unclear ownership, dependencies, and implementation risks • Sound operational judgment and confidence recommending readiness actions and tradeoffs • High attention to detail, adaptability, and commitment to reliable implementation • Bachelor’s degree preferred; relevant experience will be considered • Experience in regulated industries, sustainability, producer responsibility, membership organizations, compliance operations, or another deadline-driven environment preferred • Familiarity with CRM, case-management, portal, workflow, Jira, reporting, or related operational systems preferred • Process-improvement, business-analysis, project-management, training, or change-management certification is a plus