Senior EDA Tools and Systems Support Engineer

🕒 3 days ago

🏄 California – Remote

🏄 California – Remote

💵 $152.4k - $221.8k / year

⏰ Full Time

🟠 Senior

📞 Support Engineer

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Provide expert-level support for ECAD tools, specifically focusing on schematic capture and PCB layout workflows, with a broad understanding of EDA tools in general • Develop and maintain scripts (using Python, Perl, or similar languages) to automate design tasks, improve data integrity, and streamline the design-to-manufacturing flow • Manage and maintain Linux-based EDA environments; provide secondary support for Windows-based design workstations • Manage EDA license servers, monitor usage, and troubleshoot checkout issues to ensure maximum availability for the design team • Coordinate tool upgrades, patch rollouts, validation, and associated user communication and training • Create and maintain technical documentation, standard operating procedures (SOPs), internal best practices, support knowledge bases, and user guides for the design community

🎯 Requirements

• Bachelor of Science in Electrical Engineering + 6 years of related experience, or Masters in Electrical Engineering + 3 years of related experience or equivalent related work experience • 5+ years of experience in EDA/CAD engineering or support (Level 2/3) • 3+ years of hands-on experience with ECAD tools like Cadence Allegro, Concept, or similar platforms • Experience with Linux environments with the ability to troubleshoot system-level issues and automate workflows using scripting languages such as Python, Perl, TCL, Skill or other relevant languages • Experience using AI tools to assist in creating code and documentation, and assisting with support cases • Availability to work outside regular business hours and on weekends on an infrequent, as-needed basis.

🏖️ Benefits

• medical, dental and vision insurance • a 401(k) plan with a Cisco matching contribution • paid parental leave • short and long-term disability coverage • basic life insurance • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • paid year-end holiday shutdown • 4 paid days off for personal wellness determined by Cisco • 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees • flexible vacation time off program • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward