Business Operations Manager – Strategic Program Management

🕒 Yesterday

🌵 Arizona, California, +4 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $134.5k - $176.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Manage business operating rhythms, including planning cycles, team cadences, action tracking, and follow-up on key decisions and commitments • Build and maintain reporting, dashboards, and performance metrics • Coordinate cross-functional workstreams, plans, dependencies, meeting outcomes, risks, and stakeholder communications • Analyze operational data and team feedback to identify trends, gaps, and process, resource-use, and execution improvements • Support annual and quarterly planning by collecting inputs, consolidating plans, tracking milestones, and preparing leadership-review materials • Design, document, and continuously improve scalable processes, templates, and operating mechanisms • Enable teams to adopt business tools and automation that improve visibility, accountability, and execution speed • Partner with product, engineering, go-to-market, finance, and operations teams • Report to the Director of Strategy & Planning

🎯 Requirements

• Bachelor’s degree plus 8 years of related experience, or Master’s degree plus 6 years, or PhD plus 3 years, or equivalent relevant work experience • 3+ years of experience in business operations, business planning, program management, product operations, go-to-market operations, or a comparable operational role • Experience supporting cross-functional planning, operating cadences, reporting, or process improvement in a fast-paced environment • Experience using data to analyze and develop insights, track performance, and support business decisions • Excellent written and verbal communication skills • Ability to organize complex information into clear updates and action-oriented materials • Ability to manage multiple priorities, build productive partnerships, and drive follow-through without direct authority • Experience in enterprise technology, SaaS, product management, product operations, go-to-market execution, or customer lifecycle programs • Experience creating and maintaining Airtable bases, interfaces, automations, and reporting workflows • Demonstrated success driving adoption of Airtable or similar work-management tools • Familiarity with AI-enabled productivity and automation tools, including AI assistants or coding agents such as Codex • Experience with dashboards, CRM/reporting tools, financial analysis, and program-management methodologies • Candidates must be based in the West Region for consideration

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to continued employment and vesting periods • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid birthday day off • Paid year-end holiday shutdown • 4 paid personal wellness days • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco’s policies • Performance-based incentive pay for employees on sales plans