Communications Manager – CX Organization

🔥 10 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $120.2k - $152.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🗣️ Communications

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Support execution of critical communications plans for the CX team • Develop, manage, and deliver communications with stakeholders and subject matter experts • Create talking points, presentations, organizational announcements, social media, and digital content • Manage the CX Communications Editorial Calendar • Partner on audience growth campaigns across video, social media, newsletters, paid channels, and emerging platforms • Conduct market research and monitor industry trends • Create executive content including bylines, social media, and event presentations • Identify key audiences and effective communication channels • Track and measure executive communications programs and activities • Prepare messaging documents and briefing materials • Build and maintain project plans, timelines, milestones, and delivery trackers • Manage marketing calendars, campaign assets, and project timelines • Create content and execute ad hoc requests as needed

🎯 Requirements

• 7+ years of experience in a communications role, ideally within technology or a B2B environment • Bachelor’s degree in Communications, Marketing, Business, or related field; or equivalent work experience • Proven ability to manage multiple, competing priorities • Exceptional writing, editing, and storytelling skills • Strong analytical skills and comfort working with performance data and reporting tools • Experience supporting multiple strategic priorities in a fast-paced environment • Interest and passion in podcasts, vodcasts, storytelling, and digital media • Experience in integrated communications, preferably within a technology organization or agency • High degree of AI fluency and ability to use technology to reimagine processes • Ability to relay technical information, data, and results • Exceptional organizational skills and attention to detail • Proactive, anticipatory mindset with strong judgment and discretion • Track record of driving effectiveness by setting objectives and modeling accountability

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Potential Cisco restricted stock unit grants, vesting following continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies