Content Designer

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $124k - $174.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

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This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Design clear, consistent UI text across flows, including labels, error messages, empty states, onboarding, and tooltips • Lead information architecture and navigation design for complex product areas using research to fit user mental models • Define and maintain cross-product terminology • Partner with product management and product marketing to resolve naming conflicts and drive durable decisions • Develop content-led guidelines and patterns, including error messaging standards, capitalization, and in-product help • Create and maintain in-product guidance experiences such as walkthroughs and tours • Collaborate on design system standards to ensure content patterns are compliant and reusable • Partner with design and research on usability studies and card sorting • Support product designers with frameworks and AI-assisted tools to maintain quality at scale • Collaborate with product design, product management, engineering, research, and marketing across security, observability, and platform products

🎯 Requirements

• Bachelor's degree plus 5 years of related experience, or Master's degree plus 3 years of related experience • Related experience in content design and UX writing practice • Prior experience in content design, UX writing, or a closely related field within complex software products • Experience driving cross-functional alignment on terminology and naming decisions with product, marketing, and engineering stakeholders • Ability to navigate ambiguity and articulate the strategic value of content design • Ability to write clearly and concisely with a consistent voice across diverse UI surfaces • Experience with information architecture, taxonomy, and navigation • Experience working with Figma and design systems • Experience with Magnetic or similar enterprise design systems is a plus

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, vesting following continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid employee birthday day off • Paid year-end holiday shutdown • 4 paid personal wellness days • 16 paid vacation days per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward annually • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies