Customer Experience, Product Marketing Manager

🕒 6 days ago

🌲 North Carolina, Texas, +1 more states – Remote

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💵 $169.3k - $237.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🎁 Product Marketing

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Cisco

Cisco

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Lead the product marketing vision and narrative for Cisco IQ • Represent product marketing in executive and industry settings • Forge strategic partnerships • Drive organization-level changes to processes, tools, and operating models • Define and champion go-to-market frameworks and best practices • Develop and implement comprehensive GTM plans aligned with product roadmaps, sales priorities, and strategic marketing objectives • Define and evolve Cisco IQ’s narrative, positioning, and messaging • Establish the relevant Bill of Materials for Cisco IQ • Institutionalize sales and field enablement excellence • Define metrics and feedback loops and scale best practices across the portfolio • Tie field readiness directly to revenue outcomes • Shape long-term market bets and adjacencies • Guide large-scale investment decisions, including AI models and deployment patterns • Influence product roadmaps • Identify and promote best practices and process improvements • Act as the premier Cisco IQ subject matter expert • Provide value proposition and technical thought leadership aligned with the product roadmap • Demonstrate distinctions between service and product value propositions

🎯 Requirements

• 7+ years of experience in product marketing or marketing roles • Experience ideally within a large, matrixed organization • Proven experience translating complex products and capabilities into compelling messaging and storytelling • Demonstrated ability to manage cross-functional projects • Excellent cross-functional collaboration and partner management • Strong interpersonal skills and proven ability to drive measurable impact through customer-led initiatives • Strategic problem-solving skills with a customer-focused perspective • Ability to thrive in a fast-paced environment and adapt to shifting priorities

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid birthday day off • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program for exempt employees • 80 hours of sick time off provided on hire date and each January 1st • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies • Incentive compensation for sales-plan employees • Opportunities to grow and build at a global technology company

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