Executive Assistant, VP, Customer Experience

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $84.8k - $111.5k / year

⏰ Full Time

🔴 Lead

💝 Customer Support

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Manage and prioritize the VP’s calendar, schedules, meetings, attendees, and delegates • Coordinate the VP’s speaking engagements with the communications team • Plan and organize meetings, including agendas, locations, meeting technology, logistics, briefing documents, notes, and action items • Prepare travel packs for international trips and major domestic events • Act as an authorized proxy for communications and approvals • Answer general questions, route routine matters, follow up on completion, and resolve issues within policy • Provide mentoring to administrative community members on problem solving • Determine when executive action is required and provide recommendations • Arrange global travel and optimize itineraries for calendared meetings and Cisco expenses • Coordinate with airlines to obtain Global Services benefit upgrades when available • Provide analytical support for executive special projects by researching issues, analyzing problems, compiling data, and preparing reports • Prepare and brief itineraries and accompany the VP at large corporate events such as GSX • Handle sensitive and confidential matters and materials • Support one VP, with potential to add additional Director support

🎯 Requirements

• 4+ years’ experience in an administrative environment • Minimum 2 years’ experience supporting a principal at director level or above • Expert knowledge of Windows desktop applications: Outlook, Word, Excel, and PowerPoint • Experience in calendar management, meeting planning, and travel coordination • Excellent verbal and written communication skills • Ability to connect with executive/senior staff and clients • Strong interpersonal skills and independent judgment • Utmost integrity and ability to balance strategic and tactical actions • Outstanding attention to detail • Ability to handle confidential information • Ability to take initiative, solve problems, and make decisions • High-tech industry experience desired • Prior Cisco experience preferred

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Potential Cisco restricted stock unit grants • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies