Lead Technical Writer

🔥 30 minutes ago

🦌 Connecticut, Florida, +35 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $188.3k - $238.2k / year

⏰ Full Time

🟠 Senior

🔏 Technical Writer

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Create, update, and maintain technical documentation for Cisco Hypershield, Isovalent technologies, and related enterprise solutions • Lead end-to-end technical documentation efforts for Hypershield networking and security solutions • Develop concepts, tutorials, operational documentation, technical references, training materials, and guides • Partner with engineering, solution architects, product management, and subject-matter experts to translate complex technical concepts into clear documentation • Work directly with products and technical environments to understand workflows, validate documentation, and identify gaps • Develop content for security engineers, network operations teams, platform teams, field engineers, and customers • Help evolve documentation practices, information architecture, and developer content standards • Collaborate with a geographically distributed team during East Coast Time business hours

🎯 Requirements

• Bachelor’s degree in Technical Communication, Computer Science, Engineering, or a related field with 15+ years of related experience; or a Master’s degree with 12+ years of related experience; or a PhD with 8+ years of related experience • 8+ years of experience as a Technical Writer supporting enterprise software products • Experience providing technical leadership for documentation initiatives • Experience driving documentation projects end-to-end and managing documentation deliverables across the product lifecycle • Experience with networking, security, or cloud-native technologies, such as Kubernetes, Docker, Mesos, or similar technologies • Experience creating user guides, technical documentation, and other content for enterprise users • Ability to collaborate effectively across a geographically distributed team with regular overlap during East Coast Time business hours • Preferred: hands-on experience with Kubernetes • Preferred: experience with Sphinx, Hugo, Read the Docs, Markdown, or reStructuredText • Preferred: experience using GitHub, Git, or similar version-control workflows • Preferred: experience translating technical knowledge into clear, accurate documentation • Preferred: demonstrated written and verbal communication skills

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program for eligible exempt employees • 80 hours of sick time off provided on hire and each January 1st • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies