Program Manager

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $127.6k - $161.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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This company has sponsored H1B visas in the past.

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Identify gaps in technical or process knowledge • Build paths and learning plans to close skills gaps • Connect business goals to the skills field teams need to meet targets • Serve as a bridge between Sales and Customer Experience teams • Provide teams with tools and training to improve performance • Assess how AI and new technology will change business needs and adapt programs in real time • Own projects from planning through delivery • Keep stakeholders informed and take responsibility for project results • Map current field needs into clear plans • Build role-based learning paths from basic awareness to real-world technical expertise • Align Sales and Customer Experience training with the customer journey • Reduce duplicate training work • Use data to measure training impact on performance • Identify ways AI can improve workflows

🎯 Requirements

• Bachelor’s degree or equivalent with at least 8 years of experience in program management, technical enablement, or learning and development • 5+ years of experience running complex, cross-functional projects from start to finish • Track record of identifying skills gaps and building roadmaps to address them • Experience working with Sales or Customer Experience teams in a large, global company • Solid grasp of networking, security, or software • Background in organizational change or technical readiness within a global team preferred • Experience designing certification frameworks for customer-facing roles or using AI to automate workflows and boost productivity preferred • Ability to build strong relationships and influence others without formal authority • Ability to turn complex information into clear, actionable updates for senior leaders

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to continued employment and vesting periods • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco’s policies • Performance-based incentive pay for sales-plan employees • Opportunities to grow and build • Global collaboration with a worldwide network of experts

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