Consumer Product Sales Analyst – C11

Job not on LinkedIn

🔥 0 minutes ago

🎰 Nevada – Remote

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💵 $76.2k - $106.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Citi

Citi

10,000+ employees

Founded 1812

🏦 Banking

💸 Finance

💳 Fintech

💰 Post-IPO Equity on 2018-05

Banking • Finance • Fintech

Citi is a global financial services company that provides a wide range of banking, financial, and investment services to consumers, corporations, governments, and institutions. With a strong presence in over 100 countries, Citi offers services including consumer banking, credit cards, and wealth management, as well as corporate and investment banking services that cater to the diverse needs of its clients.

📋 Description

• Support the Correspondent Account Executive covering the Pacific Northwest • Coordinate with the Account Executive on prospecting for new clients, new client orientations, annual renewals, and administrative tasks • Work with Client Performance and Execution analyst to identify and address client quality trends • Provide feedback regarding lender pipeline and opportunities to improve loan manufacturing quality • Serve as point of contact for client escalations, including loan-level transactional issues, Portal access/support, billing questions, channel initiative follow-up, Risk/QC rebuttals, and outstanding document disputes • Facilitate monthly client business review/quality review calls and maintain proactive communication with correspondent lenders • Work with the Account Executive to identify and engage lenders in correcting non-compliance issues • Assist in obtaining incremental volume from existing clients and prospecting for new clients/volume within the territory • Provide superior client experience, including onboarding, recertification, post-purchase issue resolution, funding issues, and consumer servicing inquiries • Set up and maintain Correspondent Lending Portal site administrative users • Maintain lender contact information in Salesforce.com • Complete ad hoc tasks or projects as assigned

🎯 Requirements

• 2-5 years correspondent lending originations experience (specifically sales support and operations experience) • Superior oral and written communication skills • Proven ability to build and strengthen relationships with internal partners and external clients • Proficient in MS Word, Excel and PowerPoint • Experience with Salesforce.com desired • Bachelor’s/University degree or equivalent experience • Working hours required in the range of Pacific time zone business hours

🏖️ Benefits

• Discretionary and formulaic incentive and retention awards • Medical, dental & vision coverage • 401(k) • Life, accident, and disability insurance • Wellness programs • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

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