Revenue Enablement Trainer

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🇺🇸 United States – Remote

💵 $80k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

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CivicPlus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2001

📋 Compliance

🏛️ Government

☁️ SaaS

Compliance • Government • SaaS

CivicPlus is a leading provider of technology solutions for local governments, aimed at transforming the way municipalities operate and engage with their residents. With over 25 years of experience, CivicPlus offers a broad range of software solutions designed to automate processes, digitize services, and enhance civic experiences, all while ensuring compliance and accessibility. Their offerings include municipal websites, mass notification systems, social media archiving, 311 CRM system, and agenda and meeting management, among others. CivicPlus focuses on delivering a modern government experience, providing flexible, scalable, and customizable solutions to meet the complex needs of public sector operations. Their technology is trusted by over 10,000 local governments and is designed to improve communication, streamline workflows, and increase civic participation and satisfaction.

📋 Description

• Deliver live virtual and in-person training sessions covering onboarding, product deep dives, tool training, selling skills, discovery, demo practice, and objection handling • Facilitate recurring workshops on sales processes, messaging, competitive positioning, and customer-centric value • Lead practice sessions, roleplays, and scenario-based coaching • Support product launch readiness by training teams on new features, use cases, messaging, and positioning • Assist in developing and updating training materials, LMS modules, learning paths, and assessments • Partner with the Revenue Enablement Director and cross-functional teams to align training content with go-to-market initiatives and product updates • Deliver training on AI-powered tools and sales technology systems • Provide coaching based on AI-driven call analysis, skill scoring, and message adherence insights • Partner with Sales Leadership, Marketing, Product, and Customer Success to maintain accurate messaging, playbooks, and processes • Communicate upcoming training sessions, deadlines, program updates, and learning opportunities • Track training attendance, participation, and skills assessment outcomes • Collect learner feedback and improve facilitation, content clarity, and training effectiveness • Identify recurring skill gaps and development opportunities to inform enablement priorities

🎯 Requirements

• Bachelor’s degree or equivalent experience in Business, Communications, Education, Marketing, or a related field • 2–4 years of experience in Revenue Enablement, Sales Training, Learning & Development, or a customer-facing role • Demonstrated experience delivering engaging training sessions and facilitating group learning • Strong communication, coaching, and interpersonal skills • Comfort working with CRM systems, sales tools, and learning platforms • Experience in SaaS or GovTech is preferred • Familiarity with Salesforce, Gong, Outreach, Chili Piper, or comparable tools is preferred • Knowledge of adult learning principles and instructional design fundamentals is preferred • Hands-on experience with AI tools such as ChatGPT, Copilot, or conversational intelligence platforms is preferred • Must be authorized to work in the US; CivicPlus cannot provide visa sponsorship

🏖️ Benefits

• Comprehensive health insurance • Dental insurance • Vision insurance • Flexible Time Off • 401(k) plan