Manager Revenue Cycle, Pre-Registration

🕒 August 10

🏄 California, Kentucky, +8 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 20%

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Logo of Quorum Health

Quorum Health

1001 - 5000 employees

Founded 2016

🏥 Healthcare

👥 B2C

Healthcare • B2C

Quorum Health is an operator of general acute care hospitals that owns or operates 12 hospitals across nine U. S. states. The company partners with local providers and subsidiaries to deliver inpatient and community-based healthcare services, focusing on quality, safety, and supporting local economies and workforce development. Quorum Health emphasizes community investment, hospital administration, and empowering local teams to provide patient-centered care.

📋 Description

• Oversee the day-to-day operations of the Patient Assistance Center Pre-Registration team • Ensure efficient access operations, consistent service delivery, staff readiness, and alignment with revenue cycle goals • Monitor and report key metrics including secure rates, days out, authorization initiate-to-complete, no-authorization denial trends, call center metrics, and department productivity • Perform root cause analyses and develop action plans when metrics do not meet goals or industry best practices • Complete monthly trend analyses and present findings to senior leadership • Develop and monitor adherence to goals, performance standards, policies, and procedures • Define, implement, and manage quality and productivity standards • Monitor third-party payer and government guidelines and company policies for compliance • Implement operational changes and provide timely staff education • Collaborate with legal and compliance departments on access-services matters • Maintain understanding of Financial Clearance and Pre-Registration processes • Manage dashboards, including system functionality, workflows, and reporting • Collaborate with physician and hospital leadership to streamline authorization, referral, and financial-clearance processes • Round with stakeholders and gather feedback from those impacted by the Financial Clearance Department • Develop and implement employee-engagement strategies • Participate in employee engagement, succession planning, and career-advancement development with direct reports • Report directly to the Vice President of Revenue Cycle, Front-End Operations

🎯 Requirements

• Must reside in Arkansas, California, Kentucky, Massachusetts, Nevada, New Mexico, Oregon, Utah, Tennessee, Texas, or Wyoming • Advanced writing and presentation skills • Project and time management skills with ability to meet deadlines through prioritization • Proficiency in Microsoft Office products • Ability to build professional relationships across all levels of leadership • Bachelor's degree in healthcare administration, business administration, finance, education, or a related field preferred • Equivalent combination of education and strong, directly relevant work history may be considered • Minimum of five years of progressively responsible experience in revenue cycle, eligibility, financial clearance, patient assistance, or a related healthcare function preferred • Travel requirement of no more than 25%

🏖️ Benefits

• Remote work arrangement • Travel of no more than 25%

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