Account Manager – Public Libraries

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $84k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Clarivate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Clarivate is a leading global provider of transformative intelligence and comprehensive solutions in the areas of Academia & Government, Intellectual Property, and Life Sciences & Healthcare. The company offers a range of enriched data, insights, analytics, workflow software, and expert services to support research institutions, library services, and intellectual property management. Clarivate's well-known products and services include Web of Science, ProQuest, Ex Libris, and Cortellis, which help drive research excellence, support IP management, and advance innovation in healthcare. Clarivate aims to empower academic institutions, government organizations, corporations, and law firms with the data and insights needed to make informed decisions and foster innovation.

📋 Description

• Establish and maintain regular communication with clients through phone calls and onsite visits • Ensure knowledge of clients’ product mix and solution usage • Create and execute account plans with financial objectives for strategic accounts • Inform clients about Innovative events, products, and service offerings • Create consulting services opportunities and engage Innovative resources to achieve customer goals • Create call/visit reports to document findings and communicate internally • Build lasting customer partnerships and support library modernization, patron experiences, and community impact

🎯 Requirements

• Bachelor’s degree or relevant, equivalent work experience • 5 years of direct field sales professional work experience • 5 years of experience managing external client relationships within an enterprise software environment • Adaptability, resilience, and ability to work as a team player • Expert approach to managing Emotional Intelligence • Expertise with library technology or library software sales experience • Experience with supporting/selling ILS (Integrated Library Systems) • Ability to travel up to 50% • Availability for off-hours work/on-call shifts when required

🏖️ Benefits

• Incentive or bonus earnings eligibility • Medical insurance • Dental insurance • Prescription drug coverage • Life insurance • 401(k) with match • Long-term disability coverage • Vacation • Sick time • Volunteer time • Discount programs

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