Data Partnerships

🕒 April 3

🏢🏡 New York City – Hybrid

💵 $130k - $200k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Clay

WebsiteLinkedInAll Job Openings

11 - 50 employees

✨ The Creative Tool for Growth | Enrich your data, automate personalized outreach, and implement any idea for GTM

📋 Description

• Own relationships with a portfolio of data partners, serving as their primary contact and advocate within Clay. • Build trusted relationships through regular communication, quarterly business reviews, and proactive outreach. • Deeply understand each partner's business model, product roadmap, growth goals, and challenges. • Monitor partner health metrics including usage, data quality, customer satisfaction, and commercial performance. • Identify opportunities to help partners grow their business through Clay — more visibility, better positioning, co-marketing opportunities, or product improvements. • Troubleshoot partner issues quickly, coordinating across internal teams to resolve technical, commercial, or operational challenges. • Translate partner feedback into actionable insights for Product, Engineering, and leadership teams. • Champion partner priorities in internal discussions, ensuring their perspectives are heard in product roadmaps and strategic decisions. • Work with Product and Engineering to improve partner integrations, data presentation, and the overall partner experience. • Help partners understand how customers are using their data, what's working well, and where they can improve. • Coordinate co-marketing opportunities, case studies, webinars, and other initiatives that drive value for partners. • Share performance insights and best practices to help partners optimize their data quality and coverage. • Track and report on partner performance, satisfaction scores, and engagement metrics. • Manage contract renewals and commercial discussions in partnership with leadership. • Maintain partner documentation, communication cadences, and relationship management systems.

🎯 Requirements

• 3-5 years of experience in partnership management, account management, customer success, or business development, preferably in B2B SaaS or data/API companies. • Strong relationship-building skills with the ability to build trust and credibility with external partners. • Excellent communication and interpersonal skills — you can translate technical concepts for business stakeholders and business needs for technical teams. • Experience working cross-functionally with Product, Engineering, Marketing, and other internal teams. • Problem-solving mindset with the ability to navigate ambiguity and prioritize competing needs. • Data-driven approach to measuring partner health and identifying opportunities for improvement. • Empathy and advocacy — you genuinely care about partner success and can be their champion internally. • Comfort in a fast-paced, high-growth environment where priorities can shift quickly.

🏖️ Benefits

• All employees can work for free with world-class coaches who specialize in creativity, management, and more.