Senior Customer Service Representative

Job not on LinkedIn

🔥 5 hours ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $18 - $26 / hour

⏰ Full Time

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CLEAResult

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Answer customer and contractor phone calls and email inquiries • Process incentive applications and incentive payments • Enter and maintain various databases • Review contractor submissions for alignment with program requirements • Maintain knowledge of company products, services, and customer service processes and procedures • Communicate with and properly direct customers and contractors to resolve disputed incentive claim data • Provide expertise and guidance on policies, program participation, and compliance • Participate in frequent client meetings • Represent the team professionally and take ownership of follow-up action items

🎯 Requirements

• 1–3 years relevant experience • High School Diploma or equivalent is required • Strong follow-through and accountability • Comfort working directly with a client in frequent meetings • Professionalism and responsiveness • Ability to thrive in a fast-paced environment while managing multiple responsibilities • Ideal candidates will be based in Oregon • Must meet applicable DOT qualification requirements, if applicable • Must comply with applicable federal, state, and local transportation regulations, if applicable • Must be authorized to work in the country where the position is located without employer sponsorship or support • Successful hires must pass pre-employment checks

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Company-paid health care concierge service • 401(k) with company match • Paid vacation, sick, personal, and parental leave time • Paid Volunteer Time • Employee Recognition Program with gift card rewards • Employee Assistance Program • Access to on-demand training courses