Strategic CX Advisor

Job not on LinkedIn

🔥 1 minute ago

🌲 Oregon – Remote

infoinfo

💵 $80k - $200k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

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Logo of ClearlyRated

ClearlyRated

11 - 50 employees

Founded 2016

💼 Consulting

📣 Marketing

📦 Logistics

💰 $751k Series A on 2018-07

Consulting • Marketing • Logistics

ClearlyRated is an experience management platform designed for B2B service firms. It provides tools and insights to measure customer and employee satisfaction through surveys and Net Promoter Score (NPS) calculations, allowing businesses to enhance their reputation and grow by leveraging client and employee feedback. The platform offers features such as third-party validated ratings, reviews, and benchmarking, along with real-time analytics. ClearlyRated is widely used by industries such as accounting, HR services, insurance, IT services, and legal services to improve customer experience and engagement, reduce churn risks, and increase operational efficiency.

📋 Description

• Build and nurture a community of C-level and principal leaders focused on CX in professional services • Set up meetings with C-level and principal contacts at named target accounts provided by ClearlyRated • Represent ClearlyRated at select industry conferences as a speaker or panelist • Host and chair roundtables of peer principals and C-level leaders • Act as a trusted, independent voice connecting firm leadership to the CX conversation in their industry

🎯 Requirements

• Former C-level executive or principal at a professional services firm in architecture, engineering, construction, or accounting • Deep, active relationships with industry peers and associations • A track record of speaking at industry conferences or events • Genuine enthusiasm for client experience as a practice differentiator, not just a sales topic • Comfortable operating independently, with minimal day-to-day oversight

🏖️ Benefits

• Impact: help shape how the largest firms in architecture, engineering, construction, and accounting think about client experience, at the ground floor of a new enterprise motion • Access: direct working relationship with ClearlyRated's CEO and leadership team, not layers of management • Flexibility: set your own schedule around 10–20 hours a week, fully remote • Culture: startup energy with leaders who've built and scaled established companies before — low bureaucracy, high trust • Community: build a peer network of C-level and principal leaders around a topic you already care about • Retainer plus a variable component tied to the enterprise pipeline you help build • Non-exclusive — hold other advisory, board, or consulting roles alongside this one • Travel and event costs covered when representing ClearlyRated at conferences or roundtables • Path to a full-time role after a couple of quarters, if there's mutual interest — no obligation to decide now

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