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Senior Analyst, Commercial Operations

🔥 16 hours ago

☕ Washington – Remote

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⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Logo of Clearwater Paper Corporation

Clearwater Paper Corporation

1001 - 5000 employees

Founded 2008

🏭 Manufacturing

🍽️ Food & Beverage

🤝 B2B

Manufacturing • Food & Beverage • B2B

Clearwater Paper Corporation is a premier independent supplier and manufacturer of paperboard packaging products serving North American converters. The company produces high-quality, sustainable paperboard used in consumer goods and foodservice packaging, sources fiber from responsibly managed forests, and provides packaging solutions alongside corporate investor and sustainability reporting. Headquartered in Spokane, Washington, Clearwater Paper focuses on B2B relationships with converters and brand owners.

📋 Description

• Lead commercial operations, advanced analytics, and governance of pricing, customer, rebate, freight, and master data processes • Develop advanced reporting, dashboards, and analytics covering sales performance, revenue, pricing, inventory, order activity, customer profitability, and commercial effectiveness • Analyze commercial and operational data to identify trends, risks, opportunities, and performance drivers • Provide recommendations to sales leadership and serve as a trusted advisor to commercial leadership • Lead ad hoc analyses and business modeling for strategic planning, pricing decisions, customer initiatives, and operational improvements • Investigate data and reporting discrepancies, determine root causes, and drive timely resolution • Support audits through accurate reporting, documentation, and analytical evidence • Govern commercial pricing, freight, customer agreements, payment terms, rebates, and Commercial Information Request processes • Lead rebate administration, including validation, calculation, reporting, approvals, and payment processing • Manage commercial master data, customer setup, routing, pricing, product configurations, and related system data • Establish and monitor controls, documentation, and governance standards for commercial systems • Resolve complex commercial operations issues and improve processes • Identify and implement process improvements, automation opportunities, and system enhancements • Partner with sales, finance, supply chain, customer service, and other cross-functional teams • Deliver training, guidance, and knowledge-sharing while championing standardization and continuous improvement • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in related field required; equivalent work experience may be considered in lieu of degree • 5+ years of experience in commercial operations, sales operations, business analytics, or related functions • 2+ years of experience with pricing administration, rebate management, master data, and commercial analytics • Advanced proficiency in Excel and data analysis tools used for reporting, modeling, and business decision support • Proficiency with ERP, CRM, reporting, and commercial operations systems • Ability to quickly learn and optimize new technologies and processes, including Elixir, CRM/SalesTrackR, Candesce, and EdiStok • Travel less than 10% • Must be currently authorized to work full-time in the United States • Must not require Clearwater Paper's sponsorship for continued legal work authorization in the United States • Ability to comply with safety procedures and use PPE when entering manufacturing, warehouse, or operational areas

🏖️ Benefits

• Medical, dental, vision, and more, generally beginning after 30 days • Vacation days • Personal days • Company holidays • Remote work option • Hybrid work model for employees based in Spokane, WA • Regular team and community events for Spokane-based employees • Opportunities for remote employees to get to know co-workers and see operations firsthand

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