Inside Sales Associate, Residential

🔥 1 minute ago

🌲 North Carolina – Remote

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⏰ Full Time

🟡 Mid-level

⬇️ Inside Sales

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Clearwave Fiber

Clearwave Fiber

201 - 500 employees

📡 Telecommunications

Telecommunications

Clearwave Fiber is a company dedicated to providing high-speed, reliable fiber optic internet services to both residential and business customers. With a focus on 100% fiber internet, Clearwave offers superior upload and download speeds, no data caps, and premium reliability with 99. 9% network uptime. The company invests heavily in expanding its fiber optic network to reach more than 500,000 locations, delivering connectivity that meets both present and future demands. Clearwave Fiber aims to enhance internet experience by providing straightforward, no-surprises pricing and 24-hour local tech support, tailored to fit the needs of individual homes and businesses.

📋 Description

• Follow an assumptive sales process to uncover customer needs, present solutions, and handle objections • Engage customers by phone, email, chat, and other digital platforms • Convert inbound and outbound leads and close new customers • Drive revenue growth by meeting and exceeding sales goals and performance metrics • Build rapport and trust with prospective customers and deliver an excellent customer experience • Participate in training and product updates • Work with peers and leadership to support team initiatives • Make outbound calls when directed • Follow up on leads and sales to ensure installation • Provide feedback on sales performance trends and contribute to continuous improvement • Take ownership of the sales process from identifying needs through finalizing service agreements • Deliver a seamless onboarding experience

🎯 Requirements

• High School diploma or equivalent required • 0–5 years of sales experience; call center, telecom, or customer service background is a plus • Strong verbal and written communication skills; clear, professional, and persuasive • Comfortable working in a high-paced environment with a headset and computer for extended periods • Self-motivated with the ability to work independently in a fully remote environment • Prior telecom experience • Tech-savvy with the ability to learn new systems quickly • Competitive spirit and team-oriented mindset • Access to a quiet, distraction-free work area ensuring privacy • Adequate workspace including a steady surface and comfortable chair • Proper lighting and working smoke/carbon monoxide detectors • Fast and reliable internet service • Sponsorship is not available • Successful background check, drug screening, and reference checks required

🏖️ Benefits

• Competitive base salary plus earned commissions • Medical, dental, and vision plans from day one • Company-paid life insurance, with options for additional coverage • Company contributions to HSA/HRA accounts • FSA plan available • Up to 20 days of paid time off in the first year • 401(k) with matching contributions, vested upon hire • Company-paid short-term and long-term disability plans • Employee Assistance Plan • Clearwave Connections recognition program • 24/7 Health Advocate support at no cost • Voluntary accident, critical illness, hospital indemnity, and legal services plans • Supportive and collaborative work culture valuing diversity, inclusion, and teamwork • Fast and reliable internet service partially covered for employees within Clearwave Fiber's footprint

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