Director, National Accounts

🔥 12 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $100k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Cleveland Diagnostics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🧬 Biotechnology

🏥 Healthcare

🔥 Funding within the last year

💰 $14.4M Funding Round - Cleveland Diagnostics on 2025-10

Biotechnology • Healthcare

Cleveland Diagnostics is a molecular diagnostics company developing blood-based cancer tests using its IsoClear™ platform, which measures structural differences in proteins to determine whether biomarkers originated in cancer cells. Their first commercial test, IsoPSA, aims to improve prostate cancer decision-making by identifying risk of high-grade disease and can reduce unnecessary prostate biopsies; the IsoPSA test is offered as a laboratory-developed test (LDT) performed in CLIA-certified, high-complexity laboratories and has not been FDA-cleared.

📋 Description

• Lead company product portfolio adoption, revenue growth, and long-term account value across national reference lab accounts such as Quest Diagnostics, Labcorp, and Sonic • Own relationship-building and total oversight and management of national accounts • Build and execute multi-year account business plans and national account strategies • Drive revenue, growth, profitability, product adoption, retention, and account expansion • Identify customer needs, unmet opportunities, competitive dynamics, and barriers to growth • Maintain account coverage across multiple organizational levels • Maintain accurate forecasts and conduct regular business reviews with key customers • Build relationships with executive, clinical, laboratory, supply chain, and value analysis stakeholders • Navigate complex and long sales cycles and translate clinical, operational, and economic value into customer outcomes • Engage decision-makers through sales calls, presentations, professional meetings, and industry events • Broker clinical interactions as needed and serve as a clinical, technical, and market resource • Manage the full sales cycle from opportunity identification and contract discussions through implementation • Ensure agreements are financially viable, compliant, and aligned with customer and company objectives • Execute sales strategies aligned with budgets, pricing frameworks, and revenue objectives • Serve as the primary internal voice of national account customers • Partner with Account Executive, Client Operations, Marketing, Product Management, Operations, Medical Affairs, Finance, Legal, and Compliance teams • Coordinate internal resources to resolve customer issues in a timely manner • Manage expenses and maintain accurate CRM documentation, account plans, and opportunity records • Participate in ongoing professional development

🎯 Requirements

• Bachelor’s Degree with 15 years of experience with significant progression in relationship-building with national lab accounts and selling sophisticated clinical diagnostic products to national accounts • Demonstrated success managing complex enterprise customers and driving meaningful revenue growth, retention, and account expansion • Knowledge of budgeting and forecasting to support company revenue and expense objectives • Knowledge of the Clinical Lab industry and environment • Ability to effectively communicate across departments across the organization to support company, client, and sales objectives • Excellent relationship-building acumen across multiple layers and hierarchy positions of national accounts • Excellent customer service skills and professional demeanor • Critical thinking using logic and reasoning • Strong executive-level communication and presentation skills • Adherence to strict confidentiality and HIPAA regulations • Ability to sit, stand and/or walk throughout the day • Ability to operate a computer and multitask across software communication and data entry programs while using a telephone device for several hours a day • Ability to safely drive a vehicle and travel using mass and/or air transit • Valid driver’s license in good standing with required insurance coverage • Frequent use of personal vehicle, including out-of-state visits • Willingness to work outside standard business hours

🏖️ Benefits

• 100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage • 100% Employer-paid Dental & Vision for entire family • No cost for employee coverage for Group Term Life, Short & Long Term Disability • 4% retirement contribution Employer match • Incentive Performance Plan • Stock Option Program • Commission (Sales Account Execs) • Paid Family Leave Program • EAP, FSAs, HSA & more • Generous PTO plan & holiday program • Flexible work schedule • Lucrative employee referral program • Easy to get to office location with newly built-out office space • Free coffee, snacks and other goodies all day long • Free parking for onsite employees