Director, IT Applications

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $150k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Liberty Dental Plan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Liberty Dental Plan is a U. S. -based dental insurance provider offering Medicaid (including Medi-Cal), Medicare Advantage, commercial, individual & family, and group dental plans across multiple states. The company operates member-facing services (find-a-dentist, member portal, mobile app, claims and eligibility tools) and provider-facing services (provider portal, network enrollment, claims submission, clinical guidelines, and value-based programs). Liberty Dental Plan focuses on dental benefits administration, provider network management, compliance and credentialing, and serving members, providers, and brokers.

📋 Description

• Lead delivery, support, maintenance, and optimization of critical business applications • Serve as product owner for assigned application platforms and establish strategic priorities, modernization initiatives, and technology roadmaps • Partner with business leaders to understand requirements, identify process bottlenecks, and recommend technology solutions • Balance business priorities, operational stability, modernization efforts, and technical debt reduction • Guide application strategy and influence technical direction with technical teams and stakeholders • Ensure applications meet service-level expectations for availability, performance, incident response, and production support • Oversee release planning, production readiness, maintenance, and enhancement activities • Maintain controls around data integrity, compliance, security, and system management • Monitor application health, technical debt, remediation efforts, risks, and progress for leadership • Support audits, client reviews, regulatory inquiries, proposal responses, and new client implementations • Manage vendor and consulting relationships, third-party resources, budgets, and operational objectives • Partner with compliance, security, infrastructure, architecture, governance, and business operations teams • Lead, coach, mentor, and develop a high-performing technology team • Establish expectations, provide performance feedback, delegate effectively, and develop future leaders • Foster collaboration, trust, continuous learning, professional growth, and accountability

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field • 10+ years of experience in IT applications, application support, systems delivery, or a related discipline • 5+ years of people leadership experience • Strong understanding of application delivery, support, operations, and service level management • Experience with software development lifecycles, release management, production support, and application maintenance practices • Experience managing vendors, budgets, resources, operational risks, and delivery governance • Ability to build trusted relationships with business leaders, technical teams, and external partners • Strong communication, problem-solving, decision-making, and leadership skills • Healthcare payer experience, including Medicare and/or Medicaid environments preferred • Dental payer experience strongly preferred • Experience supporting delegated healthcare models and healthcare operations • Experience with Health Solutions Plus (HSP) and healthcare payer administration platforms highly preferred • Experience participating in audits, regulatory reviews, RFP responses, and client-facing initiatives • Experience with Agile delivery methodologies • Familiarity with Azure, APIs, web portals, management information systems, and database technologies • Experience collaborating with Scrum Masters and Project Managers • Experience with DevOps practices and modern application delivery approaches • Previous experience working with Conduent or similar healthcare technology partners is a plus • Must work from within the United States • No relocation assistance or sponsorship available

🏖️ Benefits

• Competitive pay structure and savings options • 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines • Affordable medical insurance with low-cost premiums for employee-only coverage; Liberty subsidizes eligible dependents • 100% employer-paid dental coverage for employees and eligible dependents • Vision insurance • Company-paid basic life and AD&D insurance equal to one times base salary, with supplemental coverage options • Flexible Spending Accounts for healthcare and dependent care expenses • Voluntary accident, critical illness, and hospital indemnity insurance • Long-term disability coverage • Expansive wellness programs, including wellness challenges, BurnAlong memberships, and gym discounts • Employee Assistance Program (EAP) • Generous vacation and sick leave policies, with unused leave rollover • 10 paid company holidays • Tuition reimbursement for eligible educational expenses • Remote or hybrid work options available for various positions