Access Optimization Analyst I – Epic Cadence

🔥 0 minutes ago

🐊 Florida, Nevada, +1 more states – Remote

🐊 Florida – Remote 🎰 Nevada – Remote 🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Cleveland Clinic

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Cleveland Clinic is a not-for-profit, multispecialty academic medical center located in Cleveland, Ohio. Founded in 1921, it integrates clinical and hospital care with research and education, earning a reputation as one of the largest and most respected hospitals in the country. The health system includes multiple facilities across Northeast Ohio and other locations globally, providing a wide range of specialized services such as cancer care, women's health, dermatology, and cardiovascular care. Cleveland Clinic is accredited by The Joint Commission, which underscores its commitment to high standards in healthcare delivery.

📋 Description

• Analyze, create, and maintain SER Masterfile provider records to meet Meaningful Use standards • Build, create, maintain, and oversee Epic scheduling templates • Create change request tickets, ensure data completeness, and maintain current documentation • Evaluate change request tickets against operational and scheduling standards, patient access and care needs, provider practice criteria, Institute goals, and enterprise-wide scheduling • Monitor change requests through submission, testing, validation, and implementation • Verify questionnaire and/or decision-tree accuracy after implemented changes • Assist with analyzing and building visit types, panels, provider pools, and resource pools • Provide input for updating existing Epic workflows or capturing data for new workflows • Provide end-user support, Epic demonstrations, onboarding, and education • Support physician-practice integration into front-end Epic systems, including discovery • Build relationships with Institute stakeholders and Epic ITD to ensure updates are successfully applied and rolled out • Establish credibility across the department and promote problem-solving partnerships • Model outstanding customer service, including timely and effective follow-up • Perform other duties as assigned

🎯 Requirements

• High School diploma/GED and two years of Epic system experience in an outpatient setting (preferably in an academic medical center) or two years supporting Epic applications that includes optimizing • OR Associate’s degree and one year of experience • Solid understanding of workflows in the ambulatory environment • High degree of self-motivation, versatility, and flexibility • Experience and comfort working at all levels of a health care organization • Strong analytical, presentation, and communication (both verbal and written) skills • Microsoft Office proficiency in Excel, Word, PowerPoint, & Visio • Demonstrated leadership, team, organizational, and problem-solving skills • Must reside in Ohio, Florida, or Nevada • Ability to perform work in a stationary position for extended periods • Ability to travel throughout the hospital system • Ability to operate a computer and other office equipment • Ability to communicate and exchange accurate information • Must comply with controlled-substance testing after an offer • Must comply with the annual influenza prevention program or obtain an approved exemption

🏖️ Benefits

• Remote work arrangement • Monday through Friday, 8:00 a.m. – 5:00 p.m. • Travel up to 10% of the time • Annual influenza vaccination or approved exemption • Equal employment opportunity • Drug-free workplace • End-user education and onboarding support