Loan Servicing Manager

Job not on LinkedIn

🕒 July 27

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 31%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Climate First Bank

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏦 Banking

⚡ Energy

Banking • Energy

Climate First Bank is a mission-driven, FDIC‑insured bank that focuses on climate and community impact while offering full-service personal and business banking. The bank provides impact-oriented deposit products (Impact Checking, Impact Money Market, CDs), consumer and residential mortgage lending, and a prominent solar financing program (consumer and commercial solar loans, project energy finance) designed to fund emissions-reducing home and infrastructure upgrades. Climate First also offers business banking (SBA lending, factoring/ABL, business money market accounts), ESOP financing, a mobile app and online banking, and tools like a Deposit Impact Calculator and a Demand Deposit Marketplace. The institution highlights impact metrics (e. g. , 9,000+ households supported through its solar loan program, 30,000+ customers, $67M strategic funding round) and emphasizes transparent, mission-aligned lending and stewardship.

📋 Description

• Oversee the end-to-end loan servicing lifecycle • Ensure accurate payment processing and escrow management • Continuously improve workflows for efficiency and scale • Monitor KPIs and drive performance improvements • Resolve complex servicing issues proactively • Partner cross-functionally to enhance borrower experience • Maintain adherence to regulatory servicing requirements • Lead audits, reporting and documentation accuracy • Mitigate risk through strong controls and oversight • Stay current with evolving compliance standards • Ensure data integrity across servicing systems • Coach and develop a high-performing servicing team • Foster accountability, growth and collaboration • Use data to drive decisions and improvements • Identify trends and optimize processes • Align servicing strategies with mission-driven goals • Support environmental, social, economic and racial justice • Complete mandatory compliance and IT training • Follow Bank policies, procedures and regulations • Identify suspicious activity and collaborate to help prevent fraud

🎯 Requirements

• High school diploma required; Bachelor’s preferred • 7+ years of loan servicing experience • Commercial loan experience required • Prior leadership experience required • Ability to independently carry out managerial and loan servicing operations in a high-volume environment • Ability to anticipate and mitigate slowdowns while balancing efficiency and attention to detail • Strong organization, time management and adaptability • Ability to communicate with confidence, precision and professionalism • Deep understanding of banking and loan operations • Excellent knowledge of regulatory requirements and compliance • Ability to learn new tools quickly and leverage technology to optimize work • Valid work authorization in the United States; the employer does not offer visa sponsorship • Must affirm being a non-smoker or commit to cessation within 90 days of offer acceptance • Must complete cognitive and personality assessments, credit and background checks, and reference checks during the hiring process

🏖️ Benefits

• Annual bonus, incentives and equity may be available • 100% employer-paid health coverage for employees; employer contribution for dependents • Medical, dental and vision insurance • Health Savings Account (HSA) • Free telemedicine access via Teladoc • 401(k) with 6% employer match and no vesting period • Employee stock options • Exclusive employee banking perks • 0% financing for employee solar loans • Employee-only mortgage product with exclusive interest rates and terms • 0% financing for eligible electric vehicles (EVs) • Referral incentives • 2–4 weeks of vacation based on officer level plus additional tenure-based time • 64 hours of paid sick time for all full-time employees • Company-paid life insurance • Short- and long-term disability insurance • Voluntary life, accident and critical illness coverage • Employee Assistance Program (EAP) with free counseling, legal and financial services