Technical Support Engineer II

Job not on LinkedIn

🕒 June 30

🇬🇧 United Kingdom – Remote

💵 £45k - £50k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Climb Channel Solutions NA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1982

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Climb Channel Solutions NA is an IT distribution company focused on providing leading and innovative technology solutions. They support technology resellers by offering expertise in areas such as virtualization, cloud, data management, and cybersecurity, thereby enhancing their partners' success. Climb is dedicated to transforming IT distribution with exceptional service and an extensive vendor marketplace to facilitate business growth for its partners across various sectors, including public and private markets.

📋 Description

• Provide post-sale technical support to customers and partners • Assess and document reported customer issues • Formulate and communicate resolution plans • Gather necessary information and resources • Investigate and reproduce case scenarios • Provide clear customer responses and document corrective actions

🎯 Requirements

• 1-2 years of proven relevant professional experience as a technical support agent or its equivalent • In depth knowledge and experience in at least some of the following: • IT and System administration • Networking and data transport and encryption • Cloud infrastructure, Machine, network and services virtualization • Security concepts and methodologies • Relational databases and SQL language proficiency • .NET applications • Troubleshooting and problem deconstruction • Strong written and verbal English communication skills • Ability to work diverse, international, customer and team environments • Able to communicate technical concepts at a professional level in multiple languages is a plus. • Trustworthy, self-motivated, and reliable • Accountability, transparency, and ownership • Desire to work in a dynamic and challenging environment • Organized and methodological with great attention to detail • Prior or current security clearance - a plus

🏖️ Benefits

• competitive salaries • meaningful bonus program • excellent benefits • healthcare insurance • pension/retirement matching • comprehensive life insurance • employee assistance program • time off plans • paid company holidays