Senior Customer Engineer, SLED West

🔥 0 minutes ago

🌵 Arizona, California – Remote

🌵 Arizona – Remote 🏄 California – Remote

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cloudflare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

💼 Consulting

📦 Logistics

📣 Marketing

💰 $150M Series E on 2019-03

Consulting • Logistics • Marketing

Cloudflare is a company that provides a unified platform known as the "connectivity cloud. " This platform helps businesses enhance security, reduce complexity, and accelerate application and network performance across on-premise, public cloud, SaaS, and the internet. Cloudflare offers products and services aimed at improving IT visibility and control, ensuring application security, and enabling faster app development and performance. The company focuses on security, including systems to reduce vulnerabilities and enhance resilience. Cloudflare is also recognized for its engagement in application services, network services, and enabling secure connections for employees, contractors, devices, networks, apps, and data globally. Additionally, they have significant partnerships and are acknowledged in industry reports for their cloud and edge delivery services capabilities.

📋 Description

• Partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver product demonstrations and Proofs of Concept across Cloudflare’s Security, Networking, and Developer Platforms • Tailor solutions to public sector procurement and compliance standards • Lead or oversee technical onboarding and implementation • Serve as the primary executive and engineering contact for customers • Own discovery, demos, onboarding, technical health, risk, and expansion strategy with Account Executives • Monitor customer health scores and telemetry to accelerate time-to-value and resolve integration bottlenecks in municipal and educational IT infrastructures • Carry a variable quota tied to new business acquisition and/or account growth • Drive platform adoption, revenue retention, cross-sell, and up-sell opportunities • Lead technical Quarterly Business Reviews and translate platform capabilities into ROI for C-level executives • Act as a trusted technical advisor throughout onboarding, maturity, renewal, and expansion • Leverage AI agents and internal platforms to automate RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring • Report to the Regional Customer Engineering Leader

🎯 Requirements

• Proven experience working with or selling into SLED, Local Government, or Municipal agencies • Deep understanding of public sector buying cycles, compliance requirements, and unique government IT constraints • Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering • Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture • Proven track record in a quota-carrying or revenue-aligned environment • Strong understanding of SaaS metrics, business value translation, and public sector/enterprise sales cycles • Exceptional presentation and stakeholder management skills • Hands-on Cloudflare developer platform and AI ecosystem experience, including Workers AI, AI Gateway, and Vectorize (strongly preferred) • Experience with prompt engineering, LLM orchestration, or RAG architectures (strongly preferred) • Proficiency in Python, JavaScript, or similar languages (strongly preferred) • Must reside in California or Arizona • Offer may be conditioned on authorization to receive technology controlled under U.S. export laws without sponsorship for an export license

🏖️ Benefits

• Equity plan participation • Medical/Rx Insurance • Dental Insurance • Vision Insurance • Flexible Spending Accounts • Commuter Spending Accounts • Fertility & Family Forming Benefits • On-demand mental health support and Employee Assistance Program • Global Travel Medical Insurance • Short and Long Term Disability Insurance • Life & Accident Insurance • 401(k) Retirement Savings Plan • Employee Stock Participation Plan • Flexible paid time off covering vacation and sick leave • Leave programs, including parental, pregnancy health, medical, and bereavement leave