Customer Engineer

🕒 August 19

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

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Logo of Mixpanel

Mixpanel

201 - 500 employees

Founded 2009

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Mixpanel is a data analytics company that provides tools for turning data into decisions. It offers a comprehensive platform that allows users to acquire new insights into their product and marketing efforts through self-serve data analysis, session replay, and unified data across business units. Mixpanel's solutions enable companies to visualize data in intuitive dashboards, integrate various data sources, and connect with major CDPs for seamless analytics integration. With a focus on empowering teams to make data-driven decisions, Mixpanel serves over 20,000 companies, supporting them in growing their businesses through effective use of data.

📋 Description

• Lead technical discovery, establishing prospects' business challenges, technical environment, and qualification before committing to a POC • Design and deliver tailored, research-backed demos connecting Mixpanel capabilities to specific business outcomes • Establish technical fit and scope meaningful proofs before POCs begin • Own competitive technical positioning against Amplitude, PostHog, and warehouse-native alternatives • Run structured POCs with defined success criteria, a named focus metric, and an actionable handoff package • Return post-sale for cross-sell and strategic expansion requiring new technical evaluations • Partner with Account Executives on deal strategy, technical objection handling, and expansion planning • Stay close to Delivery Engineers so POCs reflect production realities • Help Mixpanel customers understand product usage and make better data-informed decisions

🎯 Requirements

• 3–5+ years of experience in Solutions Engineering, Sales Engineering, or a technical pre-sales role at a B2B SaaS company • Technical foundation in data analytics, event tracking, APIs, data warehouses, or adjacent domains • Commercial instinct and orientation toward winning deals • Demonstrated ability to run structured POCs with defined success criteria and measurable outcomes • Clear, compelling communication to technical and non-technical audiences • Competitive knowledge of the analytics landscape, or ability to build it quickly • Humble, hungry, smart, and accountable • Role is remote in the United States

🏖️ Benefits

• Comprehensive Medical, Vision, and Dental Care • Mental Wellness Benefit • Generous Vacation Policy & Additional Company Holidays • Enhanced Parental Leave • Volunteer Time Off • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

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