Director, New Business Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Cloudinary

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

☁️ SaaS

🔌 API

🛍️ eCommerce

💰 $100M Secondary Market on 2022-02

SaaS • API • eCommerce

Cloudinary is a leading provider of a cloud-based platform that allows businesses and developers to manage, transform, and deliver rich media content including images and videos. The platform offers a range of solutions such as digital asset management (DAM), programmable media APIs, low-code workflow automation, and generative AI for media content. Cloudinary's services are designed to enhance performance, streamline workflows, and improve user experience with tools that include automated image transformations, video APIs, and AI-powered optimizations. Trusted by over 2 million developers and 10,000 enterprises, Cloudinary caters to various industries including media and entertainment, retail, and e-commerce, offering seamless integration capabilities for various technology stacks.

📋 Description

• Own and evolve the operating model and cadence for all New Business motions, including standards, agendas, decision rights, and priorities • Lead forecast readiness and opportunity inspection, providing leaders an accurate view of performance, risk, upside, stage progression, qualification, next steps, close dates, and opportunity health • Improve pipeline hygiene, opportunity completeness, and Salesforce data quality • Combine Account Executive, Sales Engineer, and system signals to surface deal risk, blockers, and forecast changes early • Build and curate reporting that drives decisions and consolidate redundant dashboards into useful views • Lead cross-functional initiatives involving CRM, CPQ, RFPs, pricing, and other GTM systems and processes from problem definition through delivery and adoption • Translate field needs into requirements, acceptance criteria, and success measures • Coordinate owners, make tradeoffs visible, remove blockers, and escalate decisions with context • Partner with Marketing, Enablement, and Channels & Alliances to align handoffs and shared workflows • Convert field feedback into a prioritized improvement backlog • Create playbooks and inspection mechanisms • Measure adoption, data quality, forecast accuracy, and process performance to improve the operating model • Serve as operating partner to New Business leadership, Account Executives, and Sales Engineers • Collaborate with Marketing, Pricing, Finance, IT, Legal, Data, Enablement, and Channels & Alliances

🎯 Requirements

• Bachelor's degree or equivalent practical experience • 10+ years of progressive experience in Business Operations, Sales Strategy, or related roles in B2B SaaS or technology companies • Experience owning or materially shaping the operating model for New Business or enterprise sales motions • Strong experience with forecasting, pipeline management, opportunity inspection, and revenue-process discipline • Salesforce experience and familiarity with GTM systems such as CPQ and RFP tools are highly desired • Proven ability to lead complex, cross-functional initiatives from requirements through delivery, adoption, and measurable outcomes • Strong analytical and data-storytelling skills • Exceptional stakeholder-management, written, and verbal communication skills • Ability to create alignment and accountability without direct authority • Comfort moving between executive-level framing and detailed execution • High bar for clarity, urgency, organization, and follow-through • Experience supporting global, technical, or developer-focused sales organizations • Experience simplifying and increasing efficiencies of GTM processes • Familiarity with APIs, cloud technologies, digital asset management, or media workflows is a plus

🏖️ Benefits

• Awesome technology • Top-talent peers • 100% sponsored medical, dental, and vision plans for employees & family • HSA company contribution • Matching 401k program • Robust vacation & wellness policy • Annual development stipend • Catered lunches or a food stipend