Customer Support Specialist I

Job not on LinkedIn

🕒 August 7

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 27%

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Logo of Clubessential Holdings

Clubessential Holdings

1001 - 5000 employees

Founded 1998

☁️ SaaS

🤝 B2B

🏨 Hospitality

💰 Private equity on 2021-10

SaaS • B2B • Hospitality

Clubessential Holdings is a provider of software and embedded payments solutions that help private clubs, golf courses, country clubs, and related leisure and recreation businesses run operations, manage members and guests, and process commerce. Their offerings focus on connecting the operational systems behind reservations, membership, billing, payments, and guest experiences to enable more personalized service, streamlined administration, and growth for fitness & leisure, recreation, and golf & club organizations.

📋 Description

• Provide frontline technical assistance to clients using Clubessential websites and related digital products • Troubleshoot website functionality and content display issues • Investigate integrations and data-related concerns • Deliver a high-quality client support experience • Communicate technical concepts clearly to non-technical users

🎯 Requirements

• Strong troubleshooting skills • Foundational knowledge of web technologies • Ability to communicate technical concepts clearly to non-technical users • Eligible working rights in the United States • Must not require sponsorship

🏖️ Benefits

• Fully remote work • Learning opportunities • Tools and support for professional success and growth • Diverse and inclusive work environment • Global network of colleagues

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