Technical Product Owner

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚒️ Technical Product Manager (TPM)

👻 Ghost score 20%

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Logo of Clubessential Holdings

Clubessential Holdings

1001 - 5000 employees

Founded 1998

☁️ SaaS

🤝 B2B

🏨 Hospitality

💰 Private equity on 2021-10

SaaS • B2B • Hospitality

Clubessential Holdings is a provider of software and embedded payments solutions that help private clubs, golf courses, country clubs, and related leisure and recreation businesses run operations, manage members and guests, and process commerce. Their offerings focus on connecting the operational systems behind reservations, membership, billing, payments, and guest experiences to enable more personalized service, streamlined administration, and growth for fitness & leisure, recreation, and golf & club organizations.

📋 Description

• Own the products and ensure they meet or exceed the needs of external customers, prospects, and internal stakeholders • Monitor technological trends and the competitive landscape to drive innovation • Identify opportunities to apply AI and automation to improve efficiency, personalization, and decision-making • Advance strategic platform and AI initiatives across the Clubessential suite, including MCP capabilities, Central Account Services integration, shared platform products, and agentic experiences • Create and groom the product backlog by writing and refining user stories aligned with sprint goals and product strategy • Act as gatekeeper of the product backlog and primary feedback-loop owner for enhancements, issues, bugs, and tasks • Escalate and communicate issues, updates, and resolutions to internal stakeholders • Coordinate research and develop specifications and user stories that satisfy business requirements and align with business value • Partner with engineering and data teams to define requirements, success metrics, and guardrails for AI-powered features • Provide feedback on resolution plans and prioritize bugs and enhancements • Mitigate impediments affecting team completion of releases and goals • Participate in testing and release readiness • Assist with configuration and communicate new feature availability in demo environments • Serve as liaison for development-team and stakeholder questions about business rules and product behavior • Assist with rollout, management, and feedback gathering • Review educational and marketing materials for product lines • Deliver product releases and assist with release notes and educational efforts • Develop launch plans with implementation, project management, support services, marketing, sales, and customers • Participate in webinars, shows, update meetings, and other product-success activities • Lead, assist, or participate in Scrum ceremonies • Perform other product-related responsibilities as assigned

🎯 Requirements

• BS/MS degree in Business, Engineering, or related field preferred • 3+ years’ work experience as product owner, business analyst, or subject matter expert in SaaS software applications preferred • Excellent oral and written communication skills across and outside the organization • Strong critical thinking, analytical, and data-driven decision-making skills • Comfortable working in a fast-paced environment with a strong sense of urgency and accountability • Experience with bug/issue/enhancement tracking and project management software • Ability to prioritize, influence decisions and decision makers, and handle objections • Excellent active listening, negotiation, communication, and presentation skills • Ability to manage numerous diverse projects and multitask • Experience with JIRA, Productboard, Pendo, and/or Figma a plus • Experience defining or shipping AI-powered product features, or working closely with data science/ML teams, a plus • Comfortable evaluating AI tools and vendors, weighing capabilities and limitations, and translating them into clear customer value • Hands-on experience writing AI skills, skill chains, or agentic workflows a plus

🏖️ Benefits

• Global network of talented colleagues supporting employee success • Tools and opportunities to deliver great work and grow at speed

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